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Contract for a Befriending Network

Hartlepool Borough Council

This public procurement record has 1 release in its history.

Tender

06 Oct 2026 at 16:11

UK4 - Tender Notice
Summary of the contracting process

Hartlepool Borough Council is seeking a provider to develop a befriending network in Hartlepool. The service will match people with volunteer befrienders for a defined period, aiming to build confidence and resilience, reduce social isolation and increase social contact. The council previously commissioned a network for older people and now intends to extend the service to socially excluded people aged 18 and over, as well as older people. This is a health and social care service.

The council invited offers through an open competition. The tender deadline was 5 November 2026 at 14:00 UK time. The contract is due to run from 1 January 2027 to 31 December 2029, with provision for renewal up to 31 December 2030, subject to satisfactory performance and funding. The stated gross contract value is £21,000. The procurement is a single lot, and the award is based entirely on quality.

The opportunity suits providers able to design and deliver a befriending network, recruit or work with volunteer befrienders, and match them with people experiencing social exclusion or isolation. Delivery needs to support both working-age adults and older people, with a time-limited service focused on confidence, resilience and social connection. The council identifies the opportunity as suitable for small and medium-sized businesses and voluntary, community and social enterprises. Providers with relevant community-service experience and the capacity to coordinate volunteers and support relationships would be well placed to respond.

How relevant is this notice?

Notice Information

Notice Title

Contract for a Befriending Network

Notice Description

Hartlepool Borough Council has previously commissioned a Befriending Network aimed at reducing social isolation of older people within Hartlepool. Following a service review, we are looking to expand this offer to socially excluded working aged people aged 18 + as well as older people. We would like the successful Provider to develop a Befriending Network that will work with people for a specified amount of time to increase confidence and resilience, reduce social isolation and increase social contact by matching people with volunteer Befrienders.

Lot Information

Lot 1

Renewal: Dependant upon satisfactory performance and funding availability.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0781fc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094414-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£21,000 Under £100K
Lots Value
£21,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
5 Nov 20265 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hartlepool Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARTLEPOOL
Postcode
TS24 8AY
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC11 Hartlepool and Stockton-on-Tees
Local Authority
Hartlepool
Electoral Ward
Victoria
Westminster Constituency
Hartlepool

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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