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Westminster Complex Needs Assessment Centre

Westminster City Council

This public procurement record has 1 release in its history.

Planning

09 Oct 2026 at 11:36

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Westminster City Council is considering commissioning a Complex Needs Assessment Centre for people experiencing rough sleeping or homelessness alongside multiple support needs. The proposed service would provide accommodation, assessment, stabilisation, triage and short-term interventions, using a trauma-informed, person-centred approach. It would assess people’s housing, health, social care and support needs, coordinate input from multiple agencies, and identify suitable onward pathways, including specialist services, existing support networks and sustainable accommodation. The centre is intended to act as a gateway into Westminster’s homelessness system and help reduce repeat homelessness and unsuccessful placements. The work is health and social care services, delivered in Westminster, London, with collaboration between statutory and voluntary sector partners.

This is a planning-stage market engagement exercise, not a tender or pre-qualification process. The Council is seeking market feedback to inform its commissioning strategy, which it expects to finalise in autumn 2026. Questionnaire responses are requested by 26 October 2026; the Council expects a subsequent procurement notice around 10 December 2026. The proposed service is intended to start on 1 July 2027, for an initial three-year contract with an option to extend by up to two years. The stated estimated value is £897,139 per year, £2,691,416 for the initial period and £4,485,693 for the full possible contract period. Responses will inform the Council’s approach but do not commit it to a particular procurement model.

The Council is testing the market’s interest, expertise and capacity to deliver accommodation alongside assessment and support, or to provide the assessment and support in partnership with an accommodation provider. Organisations with suitable accommodation, or the ability to provide it by the planned service start, may be considered for a follow-up discussion about delivery models and a possible future contract. Relevant capabilities include holistic assessment, stabilisation and triage; intensive case coordination and reconnection; and working with statutory and voluntary sector partners to arrange onward support and accommodation. The Council also wants views on partnership models and workforce requirements. The proposed service is identified as suitable for small and medium-sized businesses and voluntary, community and social enterprises, making partnership arrangements a potential route for providers with complementary capabilities.

How relevant is this notice?

Notice Information

Notice Title

Westminster Complex Needs Assessment Centre

Notice Description

Westminster City Council (WCC) is undertaking market engagement and invites interested parties to complete a Market Sounding Questionnaire. The purpose of this exercise is to gather feedback from the market regarding the potential commissioning of a Complex Needs Assessment Centre for individuals experiencing homelessness and multiple disadvantage. This Market Sounding Questionnaire is not a call for tenders or a pre-qualification exercise. The purpose of the questionnaire is to gain insight into the market and understand the level of interest, expertise, and capacity to deliver an assessment-focused service for people with complex needs. The Authority is seeking feedback from organisations that may be able to provide accommodation alongside assessment and support services, or deliver assessment and support services in partnership with a suitable accommodation provider. The proposed Complex Needs Assessment Centre would provide a safe and structured environment for individuals experiencing rough sleeping and homelessness who present with multiple and intersecting support needs, including mental health issues, substance misuse, physical health conditions, offending histories, and other forms of social exclusion. Operating through a trauma-informed and person-centred approach, the service would provide comprehensive assessment, stabilisation, triage and short-term intervention to identify the most appropriate pathway for each individual. A key function of the Centre would be to undertake holistic assessments and coordinate multi-agency input to determine an individual's housing, support, health and social care needs. The service would work to reconnect service users with existing support networks, local authority areas where appropriate, specialist services, and sustainable accommodation options. Through effective triage and intensive case coordination, the Centre would support individuals to move swiftly into the most suitable accommodation and support pathway, reducing rough sleeping, repeat homelessness, and unsuccessful placements. The Centre would act as a key gateway within Westminster's homelessness system, supporting informed decision-making, improving access to services, and ensuring that individuals with complex needs receive the right intervention at the right time. The service would work closely with statutory and voluntary sector partners to facilitate onward moves, strengthen partnership working, and improve outcomes for people experiencing multiple disadvantage. To inform its commissioning strategy, Westminster City Council is seeking market feedback through this questionnaire. The information gathered will help the Authority understand the market's capability and capacity to deliver a Complex Needs Assessment Centre, including accommodation provision where applicable, assessment and triage functions, reconnection activity, partnership models, workforce requirements, and approaches to supporting individuals with multiple disadvantage. The Council would be seeking a contract of a minimum of three years with an option to extend for up to two years. Value -- Annual value PS897,139, initial period PS2,691,416 and for full contract period PS4,485,693

Planning Information

WCC plans to finalise the commissioning strategy in autumn 2026. It is envisaged that any potential contract(s) will commence in July 2027. All dates represent indicative timeframes only and may be subject to change. This questionnaire will not form part of any potential future formal procurement process. All responses are to be submitted via Jaggaer no later than Monday 26th October 2026. All responses received by this date will be considered but will not bind the Authority to any particular commissioning or potential procurement approach. WCC reserve the right to not review or consider any responses received after the submission date. Where landlords or support providers have suitable accommodation, or confirm they would be able to have such accommodation by 1 July 2027, the Authority may arrange a follow-up meeting to discuss the delivery model and a potential future contract. Opportunity can be accessed at https://wcc.ukp.app.jaggaer.com/

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078490
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095578-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,485,693 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
10 Dec 20262 months to go
Award Date
Not specified
Contract Period
1 Jul 2027 - 30 Jun 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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