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Citizens Advice Diss and Thetford

Breckland District Council

This public procurement record has 1 release in its history.

Award

16 Oct 2026 at 15:32

UK7 - Contract Details Notice
Summary of the contracting process

Breckland District Council commissioned a free, confidential, independent and impartial debt advice service for residents experiencing financial hardship. The provider is to deliver timely advice and casework to help people manage debt, strengthen their financial resilience and access wider support. The service must be accessible and person-centred, and comply with relevant legislation, regulatory requirements and recognised quality standards. This is a guidance and counselling service, delivered for residents in the Breckland area of Norfolk. The stated service scope centres on debt advice and associated casework rather than general financial services.

The procurement is complete and the contract has been awarded to Diss, Thetford and District Citizens Advice Bureau. It was a below-threshold procurement under the light-touch regime; the method is described as below threshold, with no further method stated. The contract was signed on 12 October 2026 and runs from 12 October 2026 to 31 March 2029. Its gross value is £174,000. There was one lot, covering the debt advice service. The published procurement information does not set out an evaluation basis or specific eligibility criteria. The award is active and the contract is active.

For a supplier considering comparable future work from Breckland District Council, this award demonstrates demand for a dedicated, resident-facing debt advice service, not simply general financial guidance. A credible provider would need to deliver confidential, independent and impartial advice alongside practical debt casework, with a person-centred and accessible service for residents experiencing financial hardship. The scope also requires support that helps clients build financial resilience and connect with wider services. Providers should be equipped to meet applicable legislation, regulatory requirements and recognised quality standards. The selected organisation is a Citizens Advice bureau, showing that a specialist advice provider can deliver this requirement. The scale is that of a sustained local service for the district, rather than a one-off intervention.

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Notice Information

Notice Title

Citizens Advice Diss and Thetford

Notice Description

The Provider shall deliver a free, confidential, independent and impartial Debt Advice Service for residents experiencing financial hardship. The service will provide timely, high-quality advice and casework to support individuals in managing debt, improving financial resilience and accessing wider sources of support. The Provider shall ensure that the service is accessible, person-centred and delivered in accordance with relevant legislation, regulatory requirements and recognised quality standards.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0789d9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098089-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£174,000 £100K-£500K

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Oct 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Breckland District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DEREHAM
Postcode
NR19 1EE
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified
Local Authority
Breckland
Electoral Ward
Dereham Neatherd
Westminster Constituency
Mid Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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