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Dementia Support Worker Pilot

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

19 Oct 2026 at 14:38

UK7 - Contract Details Notice
Summary of the contracting process

NHS Devon Integrated Care Board commissioned a dementia support worker pilot for patients being discharged from hospital in Plymouth. The service is intended to support relevant patients during the transition from hospital to the community. It is a health and social care service, delivered in Plymouth. The requirement centres on providing direct, person-focused support to people with dementia following discharge, rather than supplying goods or carrying out building works.

The procurement is complete and the contract is active. NHS Devon awarded the single-lot contract directly, without competition, using a below-threshold procedure. Memory Matters CIC was selected and the contract was signed on 16 October 2026. The contract runs from 1 November 2026 to 31 October 2027, for a value of £51,000 including tax. The procurement was conducted under the light-touch regime. The published information describes the pilot’s purpose and intended patient group; no separate evaluation basis is recorded.

For suppliers considering comparable future work for NHS Devon, this award demonstrates demand for community-based dementia support linked specifically to hospital discharge in Plymouth. A credible provider would need to deliver practical, person-centred support for people with dementia as they move from hospital back into the community, and work appropriately with patients and relevant health services. The selected provider, Memory Matters CIC, is a community interest company with a focus reflected in its name, but the available requirements do not establish a particular accreditation, staffing model or minimum capacity. Organisations with relevant dementia-support experience and the ability to provide a focused local pilot are the closest fit. The buyer used a direct, below-threshold route for this award.

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Notice Information

Notice Title

Dementia Support Worker Pilot

Notice Description

NHS Devon has procured a 12 month contract to provide a dementia support worker for relevant patients being discharged from hospital in Plymouth on an initial pilot basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078ae5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098550-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£51,000 Under £100K

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

MEMORY MATTERS CIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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