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Ambient Voice Technology Interim Agreement

The Shrewsbury and Telford Hospital NHS Trust

This public procurement record has 1 release in its history.

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19 Oct 2026 at 15:56

UK7 - Contract Details Notice
Summary of the contracting process

The Shrewsbury and Telford Hospital NHS Trust procured an interim ambient voice technology solution: medical software intended to support the Trust’s work ahead of a future procurement. The requirement is for a software product rather than construction or a general consultancy service. Delivery is in the Shrewsbury area, within Shropshire. The published scope identifies the requirement as an interim agreement, but does not describe specific functions, clinical workflows or technical integrations. Suppliers working in healthcare software, ambient voice technology or digital tools for NHS settings will recognise the type of requirement; the precise product specification and deployment arrangements are not described in the available scope.

The procurement is complete and the contract has been awarded to Heidi Health Ltd. The Trust used a direct award below the procurement threshold, without competition. The contract was signed on 30 September 2026 and runs from 12 October 2026 to 11 October 2027. Its value is £111,636.20 excluding VAT, or £133,963.44 including VAT. The process was divided into one lot, covering the interim ambient voice technology agreement. The award is active and the contract is active. No evaluation criteria or eligibility requirements are set out in the published procurement details, and the award information does not provide a separate award date.

This award shows that The Shrewsbury and Telford Hospital NHS Trust has bought an interim ambient voice technology solution as medical software. For suppliers interested in serving this buyer when a comparable requirement returns to market, a credible offer would need to address ambient voice technology in an NHS hospital context and provide a product suitable for an interim agreement. The selected supplier, Heidi Health Ltd, is identified as an SME, demonstrating that this requirement was delivered by a smaller supplier. The route used was a below-threshold direct award without competition, so the outcome is evidence of the Trust’s demand and chosen supplier, rather than a competitive evaluation that reveals which technical or commercial features distinguished the winning offer.

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Notice Information

Notice Title

Ambient Voice Technology Interim Agreement

Notice Description

Interim Ambient Voice Technology solution ahead of future procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078b16
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098627-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48180000 - Medical software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£111,636 £100K-£500K

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Oct 2026 - 11 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Shrewsbury and Telford Hospital NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY3 8XQ
Postcode Area
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
Not specified
Local Authority
Shropshire
Electoral Ward
Bicton Heath
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

HEIDI HEALTH LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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