Service and Maintenance of PaddleGates in the Tower of London and Paternoster Square Public Toilets

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 1 release in its history.

Award

19 Oct 2026 at 17:26

Summary of the contracting process

The City of London Corporation procured an annual service and maintenance agreement for the paddle gates (toilet barriers) at the Tower of London and Paternoster Square public toilets. The requirement is to maintain the barriers at these two public toilet sites in London. The procurement is described as service and maintenance, although the award item is classified under goods and carries a toilet-cleaning code; the contract title and description identify the actual requirement as paddle-gate maintenance.

The procurement is complete and the contract was awarded to Hi-Tec Washrooms Solutions Ltd. The Corporation used a below-threshold limited competition. The contract was signed on 30 June 2026 and runs from 1 July 2026 to 30 June 2029. Its gross value is £118,004.40. The published award information identifies one supplier and one lot. No evaluation criteria are recorded in the procurement details.

This award shows demand from the City of London Corporation for maintaining paddle-gate toilet barriers at prominent public toilet sites. A credible competitor for a future requirement would need practical capability to service and maintain this specialist washroom access equipment, and the capacity to support installations at both the Tower of London and Paternoster Square. Hi-Tec Washrooms Solutions Ltd, the selected supplier, is recorded as a small or medium-sized enterprise, indicating that a business of SME scale has delivered the requirement. Suppliers with relevant washroom-barrier maintenance experience and the resources to provide an annual service across multiple London locations are closest to the demonstrated need.

How relevant is this notice?

Notice Information

Notice Title

Service and Maintenance of PaddleGates in the Tower of London and Paternoster Square Public Toilets

Notice Description

Service and Maintenance of PaddleGates in the Tower of London and Paternoster Square Public Toilets Annual Service and Maintenance Agreement for Toilet barriers

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078b3b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098692-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products


CPV Codes

39831600 - Toilet cleaners

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£118,004 £100K-£500K

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

HI-TEC WASHROOMS SOLUTIONS LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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