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TOM 27-28

Post Office Limited

This public procurement record has 1 release in its history.

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22 Oct 2026 at 11:46

UK7 - Contract Details Notice
Summary of the contracting process

Post Office Limited commissioned business and management consultancy to support delivery of its Target Operating Model for financial year 2027/28. The work covers defining the baseline, designing the target operating model and setting out an implementation pathway. The intended model is to be efficient, user-centred and strategically aligned. The contract records delivery across the United Kingdom. This is a single requirement rather than a set of separately described service packages, focused on organisational operating-model design and the route to putting that model into practice.

The procurement is complete and the contract is active. Post Office Limited made a direct award below the applicable threshold without competition to THE HR FIXERS LIMITED. The contract was signed on 8 April 2026 and runs from 8 April to 26 June 2026. Its value is £165,000 excluding VAT (£198,000 including VAT). The award covers one lot and is for consultancy services. The stated purpose is to establish the baseline, design and implementation pathway for the Target Operating Model for 2027/28. No competitive evaluation outcome is recorded; the award was made through a non-competitive route.

This award demonstrates demand from Post Office Limited for consultancy that can turn an organisational target operating model into a defined baseline, practical design and implementation pathway. A credible competitor for similar work would need expertise in operating-model development and implementation planning, with the ability to align efficiency and user-centred service design with strategic objectives. The requirement was delivered as a single consultancy package, so suppliers would need sufficient breadth to address diagnosis, design and transition planning together rather than only one isolated element. The award to a small supplier shows that a smaller consultancy was selected for this engagement; businesses with relevant organisational change capability and a focused delivery team may therefore find this buyer’s requirement pertinent.

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Notice Information

Notice Title

TOM 27-28

Notice Description

To support the delivery of the Target Operating Model for FY27/28. To define the baseline, design and implementation pathway needed to deliver a TOM that is efficient, user centred and strategically aligned Value up to PS165,000 ex vat

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078db5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099898-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£165,000 £100K-£500K

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Apr 2026 - 26 Jun 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Post Office Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE HR FIXERS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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