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UK_1508- Global colleague experience platform

British Council

This public procurement record has 1 release in its history.

Tender

26 Oct 2026 at 14:55

UK4 - Tender Notice
Summary of the contracting process

The British Council is seeking one strategic partner to supply a colleague experience platform and related services for around 8,500 colleagues across more than 100 countries. This is a workforce listening and insight service, extending beyond survey technology: it should help leaders, managers and teams understand what shapes colleagues’ experience, take action in day-to-day work, and assess whether those actions make a difference. The platform needs to support insight and action across the organisation, from organisation-wide views to individual teams. It must also accommodate the British Council’s evolving operating model, including different approaches to access, governance and action involving leaders, managers, local teams and People Function colleagues. The buyer is the British Council; the work supports its international workforce.

The British Council invited offers through an open procedure. The tender’s submission deadline was 23 November 2026 at 13:00 UTC; enquiries were due by 9 November 2026 at 23:59 UTC. The expected award decision date was 11 January 2027. The contract was due to start on 1 March 2027 for an initial 12-month term, with three optional 12-month extensions, up to 28 February 2031. The estimated contract value is £207,000 including VAT. This is a single-lot procurement, with quality as the stated award basis; the detailed criteria are set out in the tender documents. Small and medium-sized enterprises and voluntary, community and social enterprises are identified as suitable to compete.

This opportunity suits a supplier able to deliver a mature, scalable colleague experience platform and provide strategic support alongside the technology. The requirement calls for more than survey collection: suppliers need to connect listening and insight with practical action, and enable users to assess the effects of those actions. The platform must work at multiple levels, from organisation-wide analysis to individual teams, for a workforce spread across more than 100 countries. Suppliers should be able to support evolving operating arrangements and explain how different models for access, governance and action can involve leaders, managers, local teams and People Function colleagues. They must also explain the pricing implications of the approaches offered. The stated suitability for SMEs and VCSEs indicates that smaller and social-purpose suppliers may be relevant, as well as larger platform providers.

How relevant is this notice?

Notice Information

Notice Title

UK_1508- Global colleague experience platform

Notice Description

The British Council is seeking a single strategic partner to provide a colleague experience platform and associated services for approximately 8,500 colleagues in more than 100 countries. The British Council is looking for more than survey technology. It requires a mature, scalable platform that brings together listening, insight and action. The platform should help leaders, managers and teams understand what shapes colleague experience, act on it as part of day-to-day work, and see whether their actions are making a difference. Insight and action will take place at every level, from the whole organisation to individual teams. The organisation's operating model will develop over time. The solution should support different approaches to access, governance and action, involving leaders, managers, local teams and People Function colleagues. Suppliers should explain the approaches they support and any pricing implications.

Lot Information

Lot 1

Renewal: The Contract will be awarded for an initial term of 12 months, with an option for the British Council to extend the Contract for up to a further 36 months offered in 3 12 month extensions (12 +12+12.+12).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-079059
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101111-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£207,000 £100K-£500K
Lots Value
£207,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
23 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2027 - 1 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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