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Volunteer Led Floating Support Service

Royal Borough of Greenwich

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 15:28

UK7 - Contract Details Notice
Summary of the contracting process

The Royal Borough of Greenwich commissioned a volunteer-led floating support service for people experiencing, or at risk of, rough sleeping. The Citadel model uses sustained relationships and flexible, community-based support to complement statutory services and help people maintain tenancies over the long term. This is a social and health support service, rather than a supply of goods or construction work. The service is for people in Greenwich; the council is the buying organisation. The requirement centres on practical, relationship-based support delivered by volunteers, with a role alongside public services in preventing homelessness and supporting stable housing.

The procurement is complete and the contract was awarded to Housing Justice, which operates the Citadel model. The council used a direct award route, described as below threshold. The award is for one lot. The contract was signed on 16 October 2026 and runs from 16 October 2026 to 31 March 2027; the original stated contract term was 1 April 2026 to 31 March 2027. The contract value is £298,801 excluding VAT (£358,561 including VAT). The award is active and the contract is active. The published procurement information describes the direct award but gives no separate scoring or evaluation basis.

For a future requirement from Greenwich, credible providers would need to demonstrate an established volunteer-led model for supporting people who are homeless or at risk of rough sleeping. Relevant strengths include recruiting and supporting volunteers, building consistent relationships with clients, tailoring practical help to individual circumstances, and working alongside statutory homelessness and support services. The buyer’s stated purpose places particular weight on community-based assistance and sustained tenancies, so evidence of helping people maintain housing would be pertinent. Housing Justice, a large voluntary and community organisation, was selected to deliver this service, indicating that the buyer has commissioned this model from an experienced specialist provider. Suppliers whose core offer is unrelated to homelessness prevention, floating support or tenancy sustainment are unlikely to match this requirement.

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Notice Information

Notice Title

Volunteer Led Floating Support Service

Notice Description

Direct award to Housing Justice (CITADEL) for Volunteer Led Floating Support Service. The Citadel model provides a unique, volunteer-led approach to supporting individuals experiencing or at risk of rough sleeping. By fostering meaningful relationships and offering flexible, community-based support, the model complements statutory services and enhances long-term tenancy sustainment. Contract term: 01/04/2026 to 31/03/2027 Contract value PS298,801

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-079067
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101143-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£298,801 £100K-£500K

Notice Dates

Publication Date
26 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Oct 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Borough of Greenwich
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE18 6HQ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Greenwich
Electoral Ward
Woolwich Arsenal
Westminster Constituency
Greenwich and Woolwich

Supplier Information

Number of Suppliers
1
Supplier Name

Housing Justice

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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