Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

NAO Case Management Solution for Financial Audits

National Audit Office

This public procurement record has 1 release in its history.

AwardUpdate

26 Oct 2026 at 18:33

Award Notice
Summary of the contracting process

The National Audit Office (NAO), the UK’s independent public spending watchdog, procured an IT case management solution to support its financial audits across the United Kingdom. The solution is intended to help transform how the NAO conducts audits, with flexible workflows, robust content management, collaboration tools and data-led audit capability. It must also integrate seamlessly with the NAO’s existing systems. The requirement is for a technology solution and associated IT services, rather than general audit services. The NAO uses its audits to support Parliament in holding government to account and to help improve public services.

The procurement has been awarded, and the contract is active. Node 4 Limited, formerly Tisski Limited, was selected as supplier. The contract was signed on 1 March 2022, with a stated value of £8,926,458.12 and a period of 4,320 days. The process was for a single lot. The available information does not set out the procurement procedure or evaluation criteria. A contract amendment revised operational support arrangements for Apex, including service levels, fixed support charges and capped consumption-based services; it also changed or clarified performance measures and obligations, Microsoft responsibility, automated testing and supplier liability. The amendment was made to address risks identified through implementation and operation and to support service continuity; the overall nature of the contract remains unchanged.

For suppliers competing for a future NAO requirement of this kind, credibility will depend on delivering a flexible case management platform that can support dynamic financial-audit workflows, manage substantial audit content and enable effective collaboration. The solution must provide data-led audit capability and integrate reliably with existing NAO systems, so experience in complex enterprise implementations and systems integration would be directly relevant. The ongoing support arrangements matter as well: the contract’s amendment addressed service levels, fixed and consumption-based support charges, and continuity risks identified in operating the system. Suppliers should therefore be able to demonstrate dependable operational support and clear service management, alongside the technical capacity to maintain a business-critical platform. The requirement is UK-wide in reach and was awarded to a large supplier, indicating the scale of delivery and support expected.

How relevant is this notice?

Notice Information

Notice Title

NAO Case Management Solution for Financial Audits

Notice Description

Lot Information

Lot 1

The National Audit Office (NAO) is the UK's independent public spending watchdog. It supports Parliament in holding government to account and helps improve public services through high-quality audits. The NAO sought to transform how it undertakes financial audits by procuring a flexible case management technology solution capable of supporting dynamic workflows, robust content management, effective collaboration, data-led audit capability, and seamless integration with existing NAO systems.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0790a8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101268-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£8,926,458 £1M-£10M

Notice Dates

Publication Date
26 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
VICTORIA
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Node 4 Limited (was Tisski Limited)

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...