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TfWM Customer Website Replacement

West Midlands Combined Authority

This public procurement record has 1 release in its history.

Planning

30 Oct 2026 at 09:37

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for West Midlands (TfWM), part of the West Midlands Combined Authority, is planning to replace its customer-facing website. The work is website design and development, including potential internet and browsing software development. The authority is seeking market insight into possible technical solutions, delivery approaches, costs, timescales, commercial models, risks, dependencies and opportunities to help shape the future project scope and procurement strategy. The website is for TfWM’s customer-facing services. The procurement is intended to cover delivery in the United Kingdom. This is preliminary market engagement to understand supplier interest and inform requirements; it is not a competition or an invitation to tender. Engagement is voluntary, and taking part will not affect suppliers’ ability to compete in any later procurement.

The process is at the planning stage. TfWM is gathering supplier views before deciding the requirements and procurement strategy; its market engagement is not a tender and does not commit the authority to proceed or award a contract. Suppliers were invited to submit written engagement responses, including an indicative, non-binding cost estimate, by 12 noon on 18 November 2026. The authority expects a subsequent procurement notice on 11 January 2027. The planning estimate is £400,000 excluding VAT (£480,000 including VAT). One lot is envisaged, with an expected contract period from 31 March to 30 September 2027. The market engagement responses will inform the future scope, technical requirements, delivery approach, procurement route, contract structure and commercial model; no award or evaluation criteria have yet been set out.

The engagement is relevant to website design and development businesses, including suppliers able to advise on customer-facing digital services, web and browsing software, technical options and delivery models. It may suit small and medium-sized businesses and voluntary, community and social enterprises, which the authority identifies as suitable participants. Suppliers with experience estimating costs and timescales, identifying delivery risks and dependencies, and advising on commercial models can contribute useful market insight. The buyer is looking for practical input that can help define the project’s scope and technical requirements and shape how a later procurement is run. Participation involves providing information rather than bidding for a contract; any cost estimate is indicative and non-binding. Engagement is voluntary and will not advantage or disadvantage suppliers in a future competition. No specific accreditations or qualifications are stated.

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Notice Information

Notice Title

TfWM Customer Website Replacement

Notice Description

Transport for West Midlands is undertaking preliminary market engagement to inform the development of its requirements and procurement strategy for the replacement of its customer-facing website. The Authority is seeking market insight on potential technical solutions, delivery approaches, indicative costs and timescales, commercial models, key risks, dependencies and opportunities. This engagement is for information-gathering purposes only and does not constitute a call for competition or commitment to undertake a future procurement. This preliminary market engagement exercise seeks to understand market interest in working with TfWM on this project, gather insights into possible market solutions, help support TfWM develop its requirements, and support the design of a suitable procurement approach. Please note, any information provided as part of this market engagement exercise is for information only and will not be evaluated or form part of any tender process. Participation is voluntary and will not be used to limit competition in any way. Reference: project_1279 - TfWM Customer Website Replacement (https://wmca.ukp.app.jaggaer.com/go/8576440301A187B5916C)

Planning Information

Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA), is undertaking preliminary market engagement to inform the requirements and procurement strategy for the proposed replacement of its customer-facing website. This preliminary market engagement exercise seeks to understand market interest in working with TfWM on this project, gather insights into possible market solutions, help support TfWM develop its requirements, and support the design of a suitable procurement approach. Please note, any information provided as part of this market engagement exercise is for information only and will not be evaluated or form part of any tender process. Participation is voluntary and will not be used to limit competition in any way. Interested suppliers are invited to review the PME documentation and submit a written response through the e-tendering portal by 12:00 noon on 18 November 2026. Responses should address the supplier questions and include a completed Appendix C: Indicative Cost Estimate. Any pricing provided must be indicative and non-binding. It will be used to support market analysis, budget planning and the development of the future procurement strategy. The Authority will review the written responses and may use the information to shape the project scope, technical requirements, delivery approach, procurement route, contract structure and commercial model for any future procurement. This exercise is for information-gathering purposes only. It is not a call for competition, pre-qualification exercise or invitation to tender. Participation will not provide any advantage or disadvantage in any future procurement and does not commit WMCA to proceeding with a procurement or awarding a contract. If you are interested in this engagement exercise, then please register on https://wmca.ukp.app.jaggaer.com/go/8576440301A187B5916C and access project_1279 - TfWM Customer Website Replacement. Please note, responses will not be accepted following the deadline date of 18 November 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07943f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/102977-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212220 - Internet and intranet software development services

72212221 - Internet browsing software development services

72413000 - World wide web (www) site design services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20263 days ago
Submission Deadline
Not specified
Future Notice Date
11 Jan 20273 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 30 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Midlands Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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