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Tender for the Provision of Hounslow Homecare Services and Carers Short Breaks

London Borough of Hounslow

This public procurement record has 2 releases in its history.

TenderUpdate

02 Nov 2026 at 12:26

UK4 - Tender Notice
Tender

02 Nov 2026 at 11:03

UK4 - Tender Notice
Summary of the contracting process

London Borough of Hounslow is commissioning homecare services and short breaks for unpaid carers, jointly with NHS North West London Integrated Care Board. The service is for residents aged 18 and over who live in Hounslow and have non-complex care needs. Homecare is intended to help people live more independently, exercise choice and control over support, and strengthen their social and community networks. Carers’ short breaks are planned respite to support carers’ wellbeing and help them continue caring. The work falls within health and social care services. Delivery is for residents of the London Borough of Hounslow, in west London.

The buyer invited offers through an open competitive flexible procedure with three stages. The requirement is divided into one lot, with evaluation based entirely on quality. The deadline for clarification questions was 13 November 2026 at 23:59, and the bid submission deadline was 30 November 2026 at 09:00. The expected award decision date is 29 March 2027. The contract is due to run from 13 September 2027 to 12 September 2032, with a possible renewal extending the maximum period to 12 September 2035. The estimated value is £232 million excluding VAT (£278.4 million including VAT). Renewal is described as conditional on suppliers achieving compliance and meeting contractual obligations.

This opportunity is suited to providers able to deliver homecare for adults with non-complex needs and planned short breaks for unpaid carers. The service calls for an understanding of adult social care, person-centred support and the practical needs of carers, as well as the ability to help residents maintain independence, choice and community connections. Providers should be prepared to deliver across Hounslow and work within a service jointly commissioned by the council and the integrated care board. The procurement indicates suitability for small and medium-sized enterprises and voluntary, community and social enterprises, so organisations of those types may compete. The single-lot scope and multi-year service commitment are suited to providers with the operational capacity to deliver both elements consistently and meet contractual requirements.

How relevant is this notice?

Notice Information

Notice Title

Tender for the Provision of Hounslow Homecare Services and Carers Short Breaks

Notice Description

The London Borough of Hounslow is a diverse and growing community in west London, with residents speaking over 188 different languages. Our population is increasing and living longer and, alongside rising levels of long-term conditions and dementia, demand for adult social care is both growing and becoming more complex. This contract is for the provision of home care services and carers' short breaks for residents aged 18 and over who have non-complex needs and are ordinarily resident within the London Borough of Hounslow (LBH). The service is jointly commissioned by the Authority and the West and North London ICB. The core purpose of the service is to enable people to live healthier, more independent lives by giving them greater choice and control over their care and support, maximising their social support networks, and strengthening community-based support. The service will also support unpaid carers by providing opportunities for planned short breaks, helping to sustain their caring role, maintain their wellbeing, and improve outcomes for both carers and the people they support.

Lot Information

Lot 1

Renewal: Suppliers achieving compliance and contractual obligations 5years +3years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07954f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/103694-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£232,000,000 £100M-£1B
Lots Value
£232,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 2026Today
Submission Deadline
30 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
13 Sep 2027 - 12 Sep 2032 Over 5 years
Recurrence
2034-09-13

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hounslow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOUNSLOW, LONDON
Postcode
TW3 3EB
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI London
Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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