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Health Access Worker Service

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 2 releases in its history.

TenderUpdate

02 Nov 2026 at 14:08

UK4 - Tender Notice
Tender

02 Nov 2026 at 11:34

UK4 - Tender Notice
Summary of the contracting process

The City of London Corporation is seeking a provider for a Health Access Worker Service for people who are rough sleeping or in emergency temporary accommodation, including during severe weather emergency provision. The service targets people identified through outreach who have significant unmet health needs, frequent A&E attendance or recurring hospital admissions. The worker will provide wraparound support to connect clients with healthcare and improve their access to and use of health services. The service is expected to operate full-time, five days a week. This is a health service, classified under CPV 85100000. The intended beneficiaries are rough sleepers in the City of London; the procurement description does not identify a specific delivery address.

The City invited quotations through a below-threshold open competition, reaching the tender stage. Bidders were to submit a technical and commercial response through the City of London Corporation Sourcing and Contracts Portal. The enquiry deadline was 26 November 2026 at 12:00, and the tender submission deadline was 27 November 2026 at 12:00. The contract was scheduled to run from 18 January 2027 to 18 January 2028, for a maximum of 12 months. The maximum available budget is £63,700 excluding VAT (£76,440 including VAT). There is one lot. Evaluation weights the technical response at 80% and the commercial response at 20%. Bidders are expected to accept the proposed terms and conditions, submit responses and attachments in English, follow word limits and provide only requested material. Tender communications must use the portal.

This opportunity is suited to providers able to deliver a consistent, full-time frontline service and work effectively with people experiencing rough sleeping or temporary accommodation. Relevant strengths include engaging clients with complex or unmet health needs, connecting them with healthcare services, and supporting improved access and use of care. Experience coordinating with outreach teams and navigating health services would align with the stated delivery model, particularly for clients who attend A&E frequently or have repeated hospital admissions. The service calls for wraparound connections rather than a narrowly defined clinical intervention. Bidders should be able to produce a strong technical response, which carries most of the evaluation weight, alongside a commercial response. The provider must be prepared to work within the City’s contract terms and submit concise, English-language answers in the requested format.

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Notice Information

Notice Title

Health Access Worker Service

Notice Description

The City invites Quotations for the provision of a Health Access Worker Service. Project. prj_1267- Health Access Worker Service As part of our ongoing commitment to delivering high-quality care to rough sleepers with the intention of moving them off the streets, the Department of Community and Children's Services has identified the need for a local authority funded Health Access Worker to work with rough sleepers with the aim of improving overall access to and usage of health care services. The service will support people currently rough sleeping or in emergency temporary accommodation (including SWEP) who have been identified through outreach (HAW or OR) as having significant unmet health needs; may be frequent attenders at A&E; and/or may be experiencing recurring hospital admissions. The Health Access Worker will improve access to healthcare for people sleeping rough by providing wraparound connections for rough sleeping clients into the health system. The service is expected to work full-time (5 days per week The duration and maximum length of the contract is 12 months. The maximum budget available for the contract is PS63,700.00 Bidders must complete and return their tender using the City of London Corporation Sourcing and Contracts Portal (https://cityoflondon.ukp.app.jaggaer.com). Please answer every question as requested and in accordance with the guidance notes and information provided. When prompted to accept our Terms and Conditions (T&Cs), we expect you have read, understood, and are in agreement with the proposed terms. Please note that the City does not allow bidders to amend the T&C's other than in cases of manifest error in the text or incompatibility of the terms with the procurement at hand. Please note that once the quotations have been returned, no amendments (except as stated previously) will be considered. All answers and associated attachments must be in English. All specified word counts must be adhered to and any information included over the word count will not be considered. No other documents, appendices or information (including policies or general marketing literature) should be submitted with the Quotation, other than those specifically requested. Any such information will not be considered. Where diagrams, process maps, drawings etc. are permitted these do not count towards the word limit. Any communication during the tender MUST be via the City of London Corporation Sourcing and Contracts Portal. The City reserves the right to disqualify any bidder who communicates outside of the City of London Corporation Sourcing and Contracts Portal. Please review the RFQ pack for full details and allassociated atachments.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-079561
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/103765-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£63,700 Under £100K
Lots Value
£63,700 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Nov 2026Today
Submission Deadline
27 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Jan 2027 - 18 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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