Award

Framework Agreement for the Provision of a Legal Case Management System

FLINTSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

18 Aug 2023 at 00:00

Tender

18 Apr 2023 at 00:00

Summary of the contracting process

Flintshire County Council has awarded a contract for a Framework Agreement for the Provision of a Legal Case Management System. The project aims to provide this system for up to six North Wales Local Authorities. The system should support various functionalities such as defining roles, remote access, time recording, and integration with Microsoft products. The contract, valued at £650,350.00, was signed on 16th August 2023, and the procurement method was an open procedure with a tender period ending on 18th May 2023.

This tender presents an opportunity for businesses in the services sector, particularly those experienced in providing legal case management solutions and integration with Microsoft products. Companies with expertise in delivering customisable systems with secure email functionality and integration abilities are well-suited for this contract. The procurement process, led by Flintshire County Council, is at an advanced stage with the contract already active and expected to create growth opportunities for successful suppliers over the 4-year framework term.

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Notice Title

Framework Agreement for the Provision of a Legal Case Management System

Notice Description

This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

Lot Information

Lot 1

Award of Single Supplier Framework Agreement to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

Renewal: There is potential for the framework to be renewed, however it is more likely that any contracts awarded under the framework will be renewed at different times.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-130588
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=130588
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£650,350 £500K-£1M

Notice Dates

Publication Date
18 Aug 20232 years ago
Submission Deadline
18 May 2023Expired
Future Notice Date
Not specified
Award Date
16 Aug 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FLINTSHIRE COUNTY COUNCIL
Additional Buyers

CONWY COUNTY BOROUGH COUNCIL

CYNGOR GWYNEDD COUNCIL

DENBIGHSHIRE COUNTY COUNCIL

ISLE OF ANGLESEY COUNTY COUNCIL

WREXHAM COUNTY BOROUGH COUNCIL

Contact Name
Sian Traynor
Contact Email
caffael@gwynedd.llyw.cymru, procurement@anglesey.gov.uk, procurement@conwy.gov.uk, procurement@denbighshire.gov.uk, procurement@wrexham.gov.uk
Contact Phone
+44 1248750057, +44 1286679787, +44 1492574000, +44 1492574142, +44 1824712194, +44 1824712612, +44 1978292798

Buyer Location

Locality
FLINTSHIRE
Postcode
CH7 6NA
Post Town
Chester
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL11 Isle of Anglesey, TLL12 Gwynedd, TLL13 Conwy and Denbighshire, TLL23 Flintshire and Wrexham

Local Authority
Conwy
Electoral Ward
Conwy
Westminster Constituency
Bangor Aberconwy

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR434511
    Framework Agreement for the Provision of a Legal Case Management System - This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG447471
    Framework Agreement for the Provision of a Legal Case Management System - This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities. Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish. Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement. The system should have the facility support the following: Definable roles and permissions used for access Remote access to all elements of the system Categorisation of matters Tracking the status of matters and work distribution Time recording and billing Document creation and storage - bundling, versioning etc. Detail reporting and case-related metrics Retention policies; easy to archive and delete matters, automated where possible Provision of precedents, templates and workflows to automate routine legal processes Integration with key systems utilised i.e., HMCTS portals, Land Registry etc. Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 - the system must be compatible with this technology. The system should have a sustainable development pathway

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