Award

Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Summary of the contracting process

NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded the contract for the provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service. The buyer is situated in Cardiff, and the supplier, British Red Cross, is located in Carmarthen, UKG2 region. This service falls under the health industry category and addresses the needs of asylum seekers and vulnerable refugees. The award process, marked as complete, involves a limited procurement method without prior publication of a call for competition. Key dates include the contract award on 11th March 2025, with a signing date of 18th February 2025. The project aims to support the Primary, Community, and Intermediate Care Clinical Board, including specialist nursing services and outreach clinics.

The awarded contract presents significant opportunities for businesses that specialise in healthcare services for diverse and vulnerable populations. Companies experienced in legislative requirements and proactivity in handling language barriers, trauma, and culturally sensitive issues are well-suited to compete effectively. Additionally, those with established connections to linked services relevant to Health Inclusion Groups can leverage this tender to grow their business by addressing the unique healthcare challenges faced by asylum seekers and refugees. This project will expand coverage in Cardiff, including emergency units and support for complex patient discharge, creating valuable business prospects for skilled healthcare providers.

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Notice Title

Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service

Notice Description

The Cardiff and Vale Health Inclusion Service (CAVHIS) is a University Health Board (UHB) commissioned service for inclusion health groups that face significant challenges when attempting to access health and social care services. It is situated in the Cardiff Royal Infirmary and is managed by the Primary, Community, and Intermediate Care Clinical Board. The service currently provides: - Public Health screening for people seeking asylum and refugees (via Welsh Government resettlement schemes). - GP registration and access to medical, health visiting and midwifery for asylum seekers arriving via irregular routes under section 98 of the Home Office 1996 Immigration Act. This care is provided for up to 3-4 months whilst individuals are supported to transition into traditional primary care services. Permanent registration may be required for those who are not stable enough, or are too vulnerable, to navigate traditional GMS care (this may include destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees). - Level of specialist nursing to work with people experiencing homelessness in and around Cardiff Council's high need hostels. - GP outreach clinics into agreed Cardiff Council's high needs homeless hostels. - Health inclusion nurses based in the Emergency Unit to support the management and timely turnaround of health inclusion groups who do not require admission. - An Alternative Treatment Service for individuals who have been de-registered from GP Practices due to risk of verbal/physical abuse. To widen the remit of the current CAVHIS service to serve all inclusion health groups the service is under development. In 24/25 the service aims to: - Introduce drop in health clinics run by GP/nurse at probation sites. - Provision of street based medicine to those unable to attend drop in clinics (e.g., mobile Gypsy Roma Travellers who have stopped for short periods). - Expand current resource in the Emergency Unit to provide 7 day coverage and a specialist multi-agency team to attend the wards 3 days a week to support with discharge of complex patients.

Lot Information

Lot 1

Although CAVHIS provides care to a range of inclusion health groups, this project focuses specifically on asylum seekers, destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees. People seeking asylum often arrive in Cardiff having experienced traumatic events in their home countries and on their journey to the United Kingdom. However, despite often having complex, unmet health needs access to and use of healthcare services is a significant challenge for this client group. Key barriers to healthcare include: - Lack of understanding of how the UK healthcare system operates - Language barriers - Cultural factors - Insufficient information in appropriate languages - Associated costs (i.e., mobile phone credit to make appointments or public transport to attend appointments). - Lack of tailored services - Negative experiences when attempting to access health and care services These barriers, accompanied with risk factors for poor health, result in significantly poorer health outcomes, putting those affected beyond the extreme end of the gradient of health inequalities. Therefore, the successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups. Given the issues outlined above, a level of core UHB funding has been secured to deliver a specialist asylum seeker health access project to support CAVHIS. The project will also be required to provide a level of support to identified GP Practices in the Vale of Glamorgan who are providing care to a growing number of asylum seekers/refugees. This aspect of the service is under development and will need to be agreed between CAVHIS, Vale GP Practices and the provider. Due to this the need for an existing strong working at the interface across CAVHIS, GP practice and clusters is essential

Procurement Information

The successful contract holder for commissioned service must be very experienced in meeting the needs of asylum seekers and refugees from both a legislative requirement perspective and possessing the ability to work proactively with individuals whose first language is not English and whose staff are trained/experienced in working with individuals who have experienced trauma, who have access to linked services that are relevant to Health Inclusion Groups. Given the issues outlined above, a level of core UHB funding has been secured to deliver a specialist asylum seeker health access project to support CAVHIS. The project will also be required to provide a level of support to identified GP Practices in the Vale of Glamorgan who are providing care to a growing number of asylum seekers/refugees. This aspect of the service is under development and will need to be agreed between CAVHIS, Vale GP Practices and the provider. Due to this the need for an existing strong working at the interface across CAVHIS and GP practices is essential. A Prior Information Notice was served, however only British Red Cross have expressed an Interest in the contract, therefore Cardiff and Vale Health Board intends to proceed to award via the publication of this Voluntary Ex Ante Transparency Notice.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-146345
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146345
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
11 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Alun James, Lucy Hill
Contact Email
alun.james@wales.nhs.uk, lucy.hill2@wales.nhs.uk
Contact Phone
+44 2921501500

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BB
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town West
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH RED CROSS

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=DEC496045
    Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service - The Cardiff and Vale Health Inclusion Service (CAVHIS) is a University Health Board (UHB) commissioned service for inclusion health groups that face significant challenges when attempting to access health and social care services. It is situated in the Cardiff Royal Infirmary and is managed by the Primary, Community, and Intermediate Care Clinical Board. The service currently provides: - Public Health screening for people seeking asylum and refugees (via Welsh Government resettlement schemes). - GP registration and access to medical, health visiting and midwifery for asylum seekers arriving via irregular routes under section 98 of the Home Office 1996 Immigration Act. This care is provided for up to 3-4 months whilst individuals are supported to transition into traditional primary care services. Permanent registration may be required for those who are not stable enough, or are too vulnerable, to navigate traditional GMS care (this may include destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees). - Level of specialist nursing to work with people experiencing homelessness in and around Cardiff Council's high need hostels. - GP outreach clinics into agreed Cardiff Council's high needs homeless hostels. - Health inclusion nurses based in the Emergency Unit to support the management and timely turnaround of health inclusion groups who do not require admission. - An Alternative Treatment Service for individuals who have been de-registered from GP Practices due to risk of verbal/physical abuse. To widen the remit of the current CAVHIS service to serve all inclusion health groups the service is under development. In 24/25 the service aims to: - Introduce drop in health clinics run by GP/nurse at probation sites. - Provision of street based medicine to those unable to attend drop in clinics (e.g., mobile Gypsy Roma Travellers who have stopped for short periods). - Expand current resource in the Emergency Unit to provide 7 day coverage and a specialist multi-agency team to attend the wards 3 days a week to support with discharge of complex patients.
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR500964
    Provision of an Asylum Seekers Health Access Service to support Cardiff and Vale Health Inclusion Service - The Cardiff and Vale Health Inclusion Service (CAVHIS) is a University Health Board (UHB) commissioned service for inclusion health groups that face significant challenges when attempting to access health and social care services. It is situated in the Cardiff Royal Infirmary and is managed by the Primary, Community, and Intermediate Care Clinical Board. The service currently provides: - Public Health screening for people seeking asylum and refugees (via Welsh Government resettlement schemes). - GP registration and access to medical, health visiting and midwifery for asylum seekers arriving via irregular routes under section 98 of the Home Office 1996 Immigration Act. This care is provided for up to 3-4 months whilst individuals are supported to transition into traditional primary care services. Permanent registration may be required for those who are not stable enough, or are too vulnerable, to navigate traditional GMS care (this may include destitute asylum seekers, individuals with No Recourse to Public Funds (NRPF) and vulnerable refugees). - Level of specialist nursing to work with people experiencing homelessness in and around Cardiff Council's high need hostels. - GP outreach clinics into agreed Cardiff Council's high needs homeless hostels. - Health inclusion nurses based in the Emergency Unit to support the management and timely turnaround of health inclusion groups who do not require admission. - An Alternative Treatment Service for individuals who have been de-registered from GP Practices due to risk of verbal/physical abuse. To widen the remit of the current CAVHIS service to serve all inclusion health groups the service is under development. In 24/25 the service aims to: - Introduce drop in health clinics run by GP/nurse at probation sites. - Provision of street based medicine to those unable to attend drop in clinics (e.g., mobile Gypsy Roma Travellers who have stopped for short periods). - Expand current resource in the Emergency Unit to provide 7 day coverage and a specialist multi-agency team to attend the wards 3 days a week to support with discharge of complex patients.

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                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-146345-bidsstatistic-148957-249",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-146345-bidsstatistic-148957-250",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    }
}