Award

SERVICE USER AND CARER INVOLVEMENT SERVICE

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

AwardUpdate

31 Mar 2026 at 00:00

Award

18 Mar 2026 at 00:00

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract for the "Service User and Carer Involvement Service" in the healthcare services category. This procurement aims to reinforce the representation of service users and carers within the Cardiff and Vale University Health Board's Mental Health Clinical Board through co-production, training, and involvement in service planning. The procurement process was executed under the Provider Selection Regime Wales (PSR Wales) regulations, not the typical Public Contracts Regulations. The contract, valued at £170,845.50, commences on 1st April 2026 and is set to continue until 31st March 2029, with potential annual extensions until 2031. The procurement method was limited, bypassing a prior competitive call, with Adferiad Recovery, a large supplier, being the successful candidate.

This tender represents a significant business opportunity, particularly for entities specialising in healthcare, mental health support services, and community engagement initiatives in the UK. Businesses with expertise in service user involvement, training provision, and recovery-focused care could find this contract aligns well with their capabilities. The collaboration with the Cardiff and Vale University Health Board requires familiarity with local community dynamics, experience in delivering person-centred mental health care, and compliance with regulatory standards such as Welsh language initiatives. Given the specialised nature of the service, organisations capable of providing continuity, governance, and quality engagement practice are positioned well to contribute effectively and grow through this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

SERVICE USER AND CARER INVOLVEMENT SERVICE

Notice Description

The Mental Health Clinical Board (MHCB) in Cardiff and Vale University Health Board plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co-production, training, and involvement in service planning, as well as the Reward and Recognition element.

Lot Information

Lot 1

Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.

Procurement Information

This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 27th March 2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales'

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-162580
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=162580
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£170,845 £100K-£500K

Notice Dates

Publication Date
31 Mar 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

ADFERIAD RECOVERY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-kuma6s-162580-2026-03-31T00:00:00Z",
    "date": "2026-03-31T00:00:00Z",
    "ocid": "ocds-kuma6s-162580",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-28",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "2nd Floor, Woodland House, Maes-Y-Coed Road",
                "locality": "Cardiff",
                "region": "UKL22",
                "postalCode": "CF14 4HH"
            },
            "contactPoint": {
                "name": "Marisa Riley",
                "email": "marisa.riley2@wales.nhs.uk",
                "telephone": "+44 2921501500"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/"
            }
        },
        {
            "id": "org-64",
            "name": "Adferiad Recovery",
            "identifier": {
                "legalName": "Adferiad Recovery"
            },
            "address": {
                "streetAddress": "36 Princes Drive",
                "locality": "Colwyn Bay",
                "region": "UKL13",
                "postalCode": "LL298LA"
            },
            "contactPoint": {
                "email": "jack.martin@adferiad.org",
                "telephone": "+44 1792816600"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "org-3",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-1",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF15 7QZ"
            },
            "contactPoint": {
                "name": "AMY CHILVERS",
                "email": "amy.chilvers@wales.nhs.uk",
                "telephone": "+44 2921501500"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/"
            }
        },
        {
            "id": "org-10",
            "name": "Adferiad Recovery",
            "identifier": {
                "legalName": "Adferiad Recovery"
            },
            "address": {
                "streetAddress": "36 Princes Drive",
                "locality": "Colwyn Bay",
                "region": "UKL13",
                "postalCode": "LL298LA"
            },
            "contactPoint": {
                "email": "jack.martin@adferiad.org",
                "telephone": "+44 1792816600"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "org-6",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
        "id": "org-1"
    },
    "tender": {
        "id": "ocds-kuma6s-162580-tender-163135-CAV-MSPP-(25-26) 261",
        "title": "SERVICE USER AND CARER INVOLVEMENT SERVICE",
        "description": "The Mental Health Clinical Board (MHCB) in Cardiff and Vale University Health Board plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co-production, training, and involvement in service planning, as well as the Reward and Recognition element.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "85121270",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL22"
                    },
                    {
                        "region": "UKL22"
                    }
                ],
                "relatedLot": "1",
                "classification": {
                    "id": "85121270",
                    "scheme": "CPV"
                }
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationale": "This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 27th March 2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales'",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "MAR599577",
                "documentType": "awardNotice",
                "title": "SERVICE USER AND CARER INVOLVEMENT SERVICE",
                "description": "The Mental Health Clinical Board (MHCB) in Cardiff and Vale University Health Board plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co-production, training, and involvement in service planning, as well as the Reward and Recognition element.",
                "url": "https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR599577",
                "format": "text/html"
            },
            {
                "id": "MAR604072",
                "documentType": "awardNotice",
                "title": "SERVICE USER AND CARER INVOLVEMENT SERVICE",
                "url": "https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR604072",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "contractPeriod": {
                    "durationInDays": 1080
                }
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_REPETITION_EXISTING",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
            }
        ],
        "classification": {
            "id": "85121270",
            "scheme": "CPV"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "awards": [
        {
            "id": "ocds-kuma6s-162580-award-162580-36",
            "suppliers": [
                {
                    "id": "org-64",
                    "name": "Adferiad Recovery"
                }
            ],
            "relatedLots": [
                "1"
            ]
        },
        {
            "id": "ocds-kuma6s-162580-award-163135-6",
            "title": "SERVICE USER AND CARER INVOLVEMENT SERVICE",
            "suppliers": [
                {
                    "id": "org-10",
                    "name": "Adferiad Recovery"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-kuma6s-162580-award-162580-36",
            "awardID": "ocds-kuma6s-162580-award-162580-36",
            "status": "active",
            "value": {
                "amount": 170845.5,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-18T00:00:00Z"
        },
        {
            "id": "ocds-kuma6s-162580-award-163135-6",
            "awardID": "ocds-kuma6s-162580-award-163135-6",
            "title": "SERVICE USER AND CARER INVOLVEMENT SERVICE",
            "status": "active",
            "period": {
                "durationInDays": 1080
            },
            "value": {
                "amount": 170845.5,
                "currency": "GBP"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "id": "85121270",
                        "scheme": "CPV"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UKL22"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "dateSigned": "2026-03-30T00:00:00Z",
            "amendments": [
                {
                    "id": "ocds-kuma6s-162580-amendment-163135-6",
                    "description": "Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.",
                    "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract."
                }
            ]
        }
    ],
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2026/S 000-024686"
        }
    ],
    "description": "This is a Provider Selection Regime Wales (PSR Wales) confirmation of contract award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the award to a provider under the Most Suitable Provider Process, this notice serves as an award of contract under the PSR Wales. The contract was awarded on 30th March 2026. The service is scheduled to run from 1st April 2026 to 31st March 2029, with the option to extend annually, at the Health Board's discretion, up to 31st March 2031 The award decision makers for this process are members of the Mental Health Clinical Board within Cardiff and Vale University Health Board. No providers were excluded from the procurement process; There were no declared conflicts or potential conflicts of interest of individuals making the decision. Information that has not been published and is withheld under regulation 23(1) due to commercial sensitivity (WA Ref:163135)",
    "bids": {
        "statistics": [
            {
                "id": "ocds-kuma6s-162580-bidsstatistic-162580-176",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-162580-bidsstatistic-162580-177",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-162580-bidsstatistic-162580-178",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-162580-bidsstatistic-162580-179",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "ocds-kuma6s-162580-bidsstatistic-162580-180",
                "measure": "electronicBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-162580"
        },
        {
            "rel": "canonical",
            "href": "https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-162580"
        }
    ],
    "noticetype": "OJEU - F20 - Modification Notice"
}