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SERVICE USER AND CARER INVOLVEMENT SERVICE

NHS Wales Shared Services Partnership-Procurement Services

This public procurement record has 2 releases in its history.

AwardUpdate

31 Mar 2026 at 01:00

OJEU - F20 - Modification Notice
Award

18 Mar 2026 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract for the "Service User and Carer Involvement Service" in the healthcare services category. This procurement aims to reinforce the representation of service users and carers within the Cardiff and Vale University Health Board's Mental Health Clinical Board through co-production, training, and involvement in service planning. The procurement process was executed under the Provider Selection Regime Wales (PSR Wales) regulations, not the typical Public Contracts Regulations. The contract, valued at £170,845.50, commences on 1st April 2026 and is set to continue until 31st March 2029, with potential annual extensions until 2031. The procurement method was limited, bypassing a prior competitive call, with Adferiad Recovery, a large supplier, being the successful candidate.

This tender represents a significant business opportunity, particularly for entities specialising in healthcare, mental health support services, and community engagement initiatives in the UK. Businesses with expertise in service user involvement, training provision, and recovery-focused care could find this contract aligns well with their capabilities. The collaboration with the Cardiff and Vale University Health Board requires familiarity with local community dynamics, experience in delivering person-centred mental health care, and compliance with regulatory standards such as Welsh language initiatives. Given the specialised nature of the service, organisations capable of providing continuity, governance, and quality engagement practice are positioned well to contribute effectively and grow through this contract.

How relevant is this notice?

Notice Information

Notice Title

SERVICE USER AND CARER INVOLVEMENT SERVICE

Notice Description

The Mental Health Clinical Board (MHCB) in Cardiff and Vale University Health Board plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co-production, training, and involvement in service planning, as well as the Reward and Recognition element.

Lot Information

Lot 1

Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.

Procurement Information

This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 27th March 2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales'

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-162580
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=162580
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£170,845 £100K-£500K

Notice Dates

Publication Date
31 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

Adferiad Recovery

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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