Award

Provision of Water Efficiency Advice to Customers

SCOTTISH WATER

This public procurement record has 2 releases in its history.

Summary of the contracting process

The procurement process pertains to the "Provision of Water Efficiency Advice to Customers" conducted by Scottish Water, located in Stepps, Glasgow, UK. This tender falls under the services category in the water industry and is currently in the awarded stage, following a limited procurement method without prior publication of a call for competition. Key dates include the award notice published on 22nd February 2019, and the contract was signed the same day, with the aim of delivering water efficiency advice and packs across Scotland.

This tender presents significant opportunities for businesses focused on water management, energy efficiency, and community engagement. Companies with the capacity to access a network of energy advisors, marketing capabilities, and proficiency in delivering educational programmes would be particularly well-suited to compete. The nature of the project, which requires engagement with householders through diverse mediums, highlights the demand for innovative approaches in client relations and service delivery, making it an attractive opportunity for growth in the relevant sectors.

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Notice Title

Provision of Water Efficiency Advice to Customers

Notice Description

Delivery of water efficiency advice and water efficiency packs to customers all over Scotland

Lot Information

Lot 1

The water saving packs project requires a partner organisation to deliver the water efficiency advice and packs at scale to Scottish Water customers all over Scotland. It is also essential that there is a responsible person at this organisation to co-ordinate the delivery and ensures consistency of the advice and packs within or by the organisation. The specific requirements of the supplier include: - Access to a network of energy advisors across Scotland that will be able to engage with many thousands of householders every year. - Capability to engage with householders through a variety of mediums, which include: In person at events On the phone through inbound and outbound calls Processing web or email requests for water saving pa cks Delivery of school presentations and engaging children on water efficiency Delivery of water efficiency advice through presentations/workshops through other agencies, including CCF groups, other community groups and at employee events - Marketing capability, which must include: Ability to make minor changes to core marketing ma aterials in-house Arrange printing and bulk delivery of marketing materials at short notice Deliver digital campaign collateral, including email and social media material - Operational management support, including quality management, data management and database development and management. - Project management support, including reporting and partnership development

Procurement Information

The Energy Saving Trust (EST) manage Home Energy Scotland (HES), which has the network of local advice centres that covers all Scotland. EST exclusively manage HES, which means that there is no alternative supplier of this particular network operating across Scotland. Although there are likely other organisations that have advisors and capability to deliver large campaigns, the energy-water link, crucial to this project, necessitates the use of regional energy advisors.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000575023
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP366846
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F6 - Contract Award Notice (Utilities)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities


CPV Codes

65110000 - Water distribution

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Sep 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Feb 20197 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH WATER
Contact Name
Not specified
Contact Email
andrew.neilson@scottishwater.co.uk
Contact Phone
+44 7875873072

Buyer Location

Locality
CUMBERNAULD ROAD
Postcode
STEPPS,GLAS GOW
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLM Scotland

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

ENERGY SAVING TRUST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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