Award

Care at Home Flexible Framework Agreement

WEST LOTHIAN COUNCIL

This public procurement record has 2 releases in its history.

Award

18 Jan 2024 at 00:00

Tender

31 May 2023 at 00:00

Summary of the contracting process

The West Lothian Council has awarded the "Care at Home Flexible Framework Agreement" contract to various suppliers for a total value of £5,620,920. The contracting process was completed on September 22, 2023. The contract is aimed at providing personal care services to enable individuals to reside in their own homes with quality of life and independence. The procurement stage is now in the award phase, and the service delivery mainly focuses on quality and price criteria.

The "Care at Home Flexible Framework Agreement" tender presents significant business opportunities for small and medium enterprises (SMEs) operating in the care services sector. Businesses offering personal care, social and emotional support, and domiciliary care services would find this tender suitable for their operations. The contract duration is 2 years with the option to renew for additional periods, providing stable and potentially long-term business growth prospects for eligible suppliers.

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Notice Title

Care at Home Flexible Framework Agreement

Notice Description

Care at Home services provide personal care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain independence, Successful delivery of the service involves putting the person at the center of the decisions about the way they live and the support they want to receive. The strategic aim of shifting the balance of care and 'Home First' is highly dependent on delivering the right care at the right time in the right place. Care at Home services are particularly important to ensuring that more care and support is delivered at home or closer to home rather than in hospitals or other clinical settings. The service landscape is complex and must also support the key principles associated with the Self-Direct Support legislation ensuring that service users and carers have choice and control over how their care is delivered.

Lot Information

Lot 1

Care at Home services provide personal care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain independence, Successful delivery of the service involves putting the person at the center of the decisions about the way they live and the support they want to receive. The strategic aim of shifting the balance of care and 'Home First' is highly dependent on delivering the right care at the right time in the right place. Care at Home services are particularly important to ensuring that more care and support is delivered at home or closer to home rather than in hospitals or other clinical settings. The service landscape is complex and must also support the key principles associated with the Self-Direct Support legislation ensuring that service users and carers have choice and control over how their care is delivered.

Renewal: Optional extension of 2 x 12 month periods

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000733384
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN496729
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£60,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,620,920 £1M-£10M

Notice Dates

Publication Date
18 Jan 20242 years ago
Submission Deadline
30 Jun 2023Expired
Future Notice Date
Not specified
Award Date
22 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Contract is for a period of 2 years with the option to extend for a further 2 x 12 month periods.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST LOTHIAN COUNCIL
Contact Name
Hayleigh Valentine
Contact Email
hayleigh.valentine@westlothian.gov.uk
Contact Phone
+44 1506283296

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian

Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
16
Supplier Names

ADIGO

ALL CARE SERVICES

BLESSING GRACE LIMITED T/A CURA

BLISS CARE SOULTIONS

CALL-IN HOMECARE

CARE1 PROFESSIONAL SERVICES

CARING HEARTS

CERA CARE OPERATIONS SCOTLAND

CONSTANCE CARE

DIRECT CARE SERVICE

ION CARE AND SUPPORT SERVICES

P4C HEALTHCARE

POTTERS HEALTH CARE

RAINBOW SERVICES (UK

SRS CARE SOLUTIONS (SCOTLAND

WILTA HEALTH SOLUTIONS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479894
    Care at Home Flexible Framework Agreement - Care at Home services provide personal care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain independence, Successful delivery of the service involves putting the person at the center of the decisions about the way they live and the support they want to receive. The strategic aim of shifting the balance of care and 'Home First' is highly dependent on delivering the right care at the right time in the right place. Care at Home services are particularly important to ensuring that more care and support is delivered at home or closer to home rather than in hospitals or other clinical settings. The service landscape is complex and must also support the key principles associated with the Self-Direct Support legislation ensuring that service users and carers have choice and control over how their care is delivered.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN496729
    Care at Home Flexible Framework Agreement - Care at Home services provide personal care, including social and emotional support to enable people to continue or resume residing in their own home. The purpose of the service is to ensure quality of life for the individual, while enabling them to retain independence, Successful delivery of the service involves putting the person at the center of the decisions about the way they live and the support they want to receive. The strategic aim of shifting the balance of care and 'Home First' is highly dependent on delivering the right care at the right time in the right place. Care at Home services are particularly important to ensuring that more care and support is delivered at home or closer to home rather than in hospitals or other clinical settings. The service landscape is complex and must also support the key principles associated with the Self-Direct Support legislation ensuring that service users and carers have choice and control over how their care is delivered.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "description": "RE ESPD Q4B.6; West Lothian Council will use Dun and Bradstreet DBAi financial reporting system to assess the financial stability of tenderers. Tenderers with a Failure Score of 50 or above on the DBAi system will be deemed to have evidence satisfactory financial stability. Please note that 49 or less will not be considered as having met this criteria. If a tenderer has a Failure Score of less than 50, the tenderer may be required to submit their last three years accounts. In the event that the tenderer is not required to publish accounts and therefore does not have a Dun & Bradstreet or equivalent rating, tenderers should be able to provide financial accounts when requested. The council will then conduct an analysis of the accounts to ensure that there is no significant financial risk. Please note that if you intend on attaching 2 years accounts, these must include financial data over a 3-year period. It is recommended that candidates review their own Dun & Bradstreet Score in advance of submitting their tender. If following this review tenderers consider that the Dun & Bradstreet Score does not reflect their current financial status, details of this should be provided, complete with evidence of a good high street credit rating (the equivalent of Dun & Bradstreet score 50) from a recognised credit referencing agency. The council will review any such information as part of the evaluation of Tenderer's financial status. In the event that a firm does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their Tender Submission is supported by a Parent Company Guarantee. Re ESPD Q4B.5.1a&b; It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:",
                    "minimum": "Professional Risk Indemnity: 2,000,000 (two million GBP) Employer's (Compulsory) Liability: 10,000,000 (ten million GBP) Public Liability: 10,000,000 (ten million GBP)"
                },
                {
                    "type": "technical",
                    "description": "Bidders are required to provide 2 examples of previous similar experience to demonstrate capability. These will be scored on a pass/fail basis therefore further evaluation will not take place if unsuitable information is provided. Registration with the Care Inspectorate - Level 3 is a mandatory requirement. Where providers have no previous registration history, they will be required to provide evidence of a level 3 grade within the first 12 months of the contract commencement."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
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        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 16
            }
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        "classification": {
            "id": "85000000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Contract is for a period of 2 years with the option to extend for a further 2 x 12 month periods."
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
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            ],
            "scheme": "EU-OJ",
            "identifier": "2023/S 000-015467"
        }
    ],
    "description": "CONFIDENTIALITY - All information supplied by the Authority must be treated in confidence and not disclosed to third parties except insofar as this is necessary to obtain sureties or quotations for the purpose of submitting the tender. All information supplied by you to the Authority will similarly be treated in confidence except: (i) for any information required to be disclosed or otherwise provided by the Authority to any person in order to comply with the Freedom of Information (Scotland) Act 2002 and any codes of practice applicable from time to time relating to access to public authorities' information. The Tenderer shall co-operate, facilitate, support and assist the Authority in the provision of this information. In the event the Authority is required to provide information to any person as a result of a request made to it under such Act and/or codes, the Authority shall adhere to the requirements of such Act and/or codes in disclosing information relating to this Agreement, the Project documents and the Contractor. (ii) that references may be sought from banks, existing or past clients, or other referees submitted by the tenderers; (iii) for the disclosure of such information with regard to the outcome of the procurement process as may be required to be published in the Supplement to the Official Journal of the European Union in accordance with EU directives or elsewhere in accordance with the requirements of UK government policy on the disclosure of information relating to government contracts. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Police Scotland will be consulted with regards to Serious and Organised Crime checks. Any links to this type of activity may cause your tender to be rejected. Re: SPD 2B, complete information for all company directors, using home address. (SC Ref:755594)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000733384"
        },
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            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000733384"
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    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "CC12434",
            "suppliers": [
                {
                    "id": "org-136",
                    "name": "Adigo Limited"
                },
                {
                    "id": "org-137",
                    "name": "All Care Services Ltd"
                },
                {
                    "id": "org-138",
                    "name": "Blessing Grace Limited t/a CURA"
                },
                {
                    "id": "org-139",
                    "name": "Bliss Care Soultions"
                },
                {
                    "id": "org-140",
                    "name": "Call-In Homecare"
                },
                {
                    "id": "org-141",
                    "name": "Care1 Professional Services LTD"
                },
                {
                    "id": "org-142",
                    "name": "Caring Hearts Limited"
                },
                {
                    "id": "org-143",
                    "name": "Cera Care Operations Scotland Ltd"
                },
                {
                    "id": "org-144",
                    "name": "Constance Care Limited"
                },
                {
                    "id": "org-145",
                    "name": "Direct care service limited"
                },
                {
                    "id": "org-146",
                    "name": "ION Care and Support Services Ltd"
                },
                {
                    "id": "org-147",
                    "name": "P4C Healthcare Ltd"
                },
                {
                    "id": "org-148",
                    "name": "Potters Health Care Ltd"
                },
                {
                    "id": "org-149",
                    "name": "Rainbow Services (UK) Ltd"
                },
                {
                    "id": "org-150",
                    "name": "SRS Care Solutions (Scotland) Limited"
                },
                {
                    "id": "org-151",
                    "name": "Wilta Health Solutions Ltd"
                }
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            "value": {
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            },
            "dateSigned": "2023-09-22T00:00:00Z"
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}