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Early Help & Family Support

North Lanarkshire Council

This public procurement record has 3 releases in its history.

AwardUpdate

03 Aug 2026 at 01:00

OJEU - F20 - Modification Notice
Award

13 Mar 2024 at 00:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Tender

26 Oct 2023 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

North Lanarkshire Council procured an early help and family support service for families across North Lanarkshire who need support. The service forms part of the Scottish Government’s Whole Family Wellbeing Fund and is intended to take a preventative approach, helping families before needs escalate. It is a single-supplier service contract covering social work and related family support services, classified under CPV 85300000. Delivery is across North Lanarkshire, with the council as the buyer. The requirement is relevant to organisations providing early intervention, family wellbeing, community-based support, preventative services or related social care. It is particularly suited to providers able to work in partnership with local organisations and tailor support to different communities across the council area.

The procurement has been completed and Barnardo’s was selected as the supplier for the single lot. The council used an open procedure for services, with electronic submission in English. Three bids were received, including two from SMEs, and all three were submitted electronically. The contract was signed on 13 March 2024 and has an active period of 1,080 days. The original maximum contract value was £4,080,000; a subsequent modification increased the maximum value to £5,562,400. The modification rationale was that changing contractor would cause significant inconvenience and disrupt delivery, because the existing partnership of local providers had developed support for North Lanarkshire communities and could work with families within 48 hours of referral. Evaluation and reduction criteria were set out in the procurement documents.

For a future requirement of this kind, credible competitors would need demonstrable experience delivering preventative early help and family support, rather than only crisis or statutory interventions. The successful model involved a partnership of local providers, so organisations should be able to coordinate several delivery partners, understand community-specific needs and maintain consistent service quality across North Lanarkshire. Capacity and responsive mobilisation are important: the existing service was able to work with families within 48 hours of referral. Relevant suppliers are likely to include charities, social enterprises and specialist family-support providers with established local networks, trained staff and the ability to manage referrals, collaborate with the council and deliver support across multiple communities. Experience working within public-sector wellbeing programmes would also strengthen a competitor’s position.

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Notice Information

Notice Title

Early Help & Family Support

Notice Description

As part of the Scottish Government's Whole Family Wellbeing Fund, North Lanarkshire Council (NLC) intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

Lot Information

Lot 1

As part of the Scottish Government's Whole Family Wellbeing Fund, North Lanarkshire Council (NLC) intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000748160
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561488
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£4,080,000 £1M-£10M
Lots Value
£4,080,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£9,642,400 £1M-£10M

Notice Dates

Publication Date
3 Aug 20263 weeks ago
Submission Deadline
23 Nov 2023Expired
Future Notice Date
Not specified
Award Date
13 Mar 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
1
Supplier Name

Barnardo's

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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