Award

Cashless Catering and Online Payment Solution

ABERDEENSHIRE COUNCIL

This public procurement record has 3 releases in its history.

Award

04 Mar 2025 at 00:00

TenderUpdate

22 Jan 2024 at 00:00

Tender

21 Dec 2023 at 00:00

Summary of the contracting process

Aberdeenshire Council has successfully completed a procurement process for a Cashless Catering and Online Payment Solution tailored for School Catering and Education and Children's Services (ECS). This procurement falls under the industry category of General Public Services and targets services to be delivered in Aberdeenshire. The tender was conducted using an open procedure and comprised several documents outlining the detailed requirements. The contracts were awarded on 28 February 2025, to CRB Cunninghams Limited, with a contract value of GBP 435,000. Key procurement stages included the tender period ending on 26 January 2024 and the subsequent award period starting the same day.

This tender provides substantial growth opportunities for businesses specialising in cashless catering and online payment solutions, notably those capable of delivering hosted solutions and integrating with existing systems. Small and medium enterprises (SMEs) particularly stand to benefit given the open procedural approach and requirements for electronic submissions. Businesses with experience in managing front-of-house services, generating critical data for analysis, and enabling online payments will find this contract suitable. CRB Cunninghams, an SME, exemplifies the type of business well-positioned to compete and secure similar opportunities with local authorities, specifically in the educational sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Cashless Catering and Online Payment Solution

Notice Description

The aim of this tender was to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS). Aberdeenshire Council currently has two separate contracts in place for a cashless catering and online payment solution that are nearing expiry. The Catering Service must ensure it has an appropriate solution in place that will continue to provide a front of house service and also to generate the accurate critical data that is required to run reports for data analysis that will help the Service to continue to operate efficiently. There is also a desire to push more payments online to stop the need for cash handling that is presently undertaken by staff and reduce the associated risks with those processes.

Lot Information

Lot 1

The aim of this tender was to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS).. If any mandatory (Must-Have) requirements cannot be met, the supplier should not proceed with the tender. Should a supplier continue with their bid without meeting all mandatory requirements, the Council reserves the right to disqualify on the basis of non-compliance.

Renewal: The Council shall have the sole option of extending the contract for a further period (or periods) of up to two (2) years

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000753939
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR525133
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48110000 - Point of sale (POS) software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£675,000 £500K-£1M
Lots Value
£675,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£435,000 £100K-£500K

Notice Dates

Publication Date
4 Mar 202511 months ago
Submission Deadline
26 Jan 2024Expired
Future Notice Date
Not specified
Award Date
28 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ABERDEENSHIRE COUNCIL
Contact Name
Angela Cook, Susan M Watt
Contact Email
cpssprocurement@aberdeencity.gov.uk, susan.m.watt@aberdeenshire.gov.uk
Contact Phone
+44 1467530600, +44 1467537845

Buyer Location

Locality
ABERDEEN
Postcode
AB16 5GB
Post Town
Aberdeen
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM5 North Eastern Scotland
Small Region (ITL 3)
TLM50 Aberdeen City and Aberdeenshire
Delivery Location
TLM50 Aberdeen City and Aberdeenshire

Local Authority
Aberdeen City
Electoral Ward
Midstocket/Rosemount
Westminster Constituency
Aberdeen North

Supplier Information

Number of Suppliers
1
Supplier Name

CRB CUNNINGHAMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000753939-2025-03-04T00:00:00Z",
    "date": "2025-03-04T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000753939",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-16",
            "name": "Aberdeenshire Council",
            "identifier": {
                "legalName": "Aberdeenshire Council"
            },
            "address": {
                "streetAddress": "Woodhill House, Westburn Road",
                "locality": "Aberdeen",
                "region": "UKM50",
                "postalCode": "AB16 5GB"
            },
            "contactPoint": {
                "name": "Angela Cook",
                "email": "cpssprocurement@aberdeencity.gov.uk",
                "telephone": "+44 1467530600",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.aberdeenshire.gov.uk"
            }
        },
        {
            "id": "org-17",
            "name": "Aberdeen Sherriff Court",
            "identifier": {
                "legalName": "Aberdeen Sherriff Court"
            },
            "address": {
                "streetAddress": "Union Street",
                "locality": "Aberdeen"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-5",
            "name": "Aberdeenshire Council",
            "identifier": {
                "legalName": "Aberdeenshire Council"
            },
            "address": {
                "streetAddress": "Woodhill House, Westburn Road",
                "locality": "Aberdeen",
                "region": "UKM50",
                "postalCode": "AB16 5GB"
            },
            "contactPoint": {
                "name": "Angela Cook",
                "email": "cpssprocurement@aberdeencity.gov.uk",
                "telephone": "+44 1467530600",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.aberdeenshire.gov.uk"
            }
        },
        {
            "id": "org-308",
            "name": "Aberdeenshire Council",
            "identifier": {
                "legalName": "Aberdeenshire Council"
            },
            "address": {
                "streetAddress": "Woodhill House, Westburn Road",
                "locality": "Aberdeen",
                "region": "UKM50",
                "postalCode": "AB16 5GB"
            },
            "contactPoint": {
                "name": "Susan M Watt",
                "email": "susan.m.watt@aberdeenshire.gov.uk",
                "telephone": "+44 1467537845",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.aberdeenshire.gov.uk"
            }
        },
        {
            "id": "org-409",
            "name": "CRB Cunninghams Limited",
            "identifier": {
                "legalName": "CRB Cunninghams Limited"
            },
            "address": {
                "streetAddress": "32 Dryden Road, Units 1-9, Bilston Glen",
                "locality": "Loanhead",
                "region": "UK",
                "postalCode": "EH20 9LZ"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-90",
            "name": "Aberdeen Sherriff Court",
            "identifier": {
                "legalName": "Aberdeen Sherriff Court"
            },
            "address": {
                "streetAddress": "53 Castle Street",
                "locality": "Aberdeen",
                "postalCode": "AB11 5BB"
            },
            "contactPoint": {
                "email": "aberdeen@scotscourts.gov.uk",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Aberdeenshire Council",
        "id": "org-308"
    },
    "tender": {
        "id": "000-DHKP4388",
        "title": "Cashless Catering and Online Payment Solution",
        "description": "The aim of this tender was to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS). Aberdeenshire Council currently has two separate contracts in place for a cashless catering and online payment solution that are nearing expiry. The Catering Service must ensure it has an appropriate solution in place that will continue to provide a front of house service and also to generate the accurate critical data that is required to run reports for data analysis that will help the Service to continue to operate efficiently. There is also a desire to push more payments online to stop the need for cash handling that is presently undertaken by staff and reduce the associated risks with those processes.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48000000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48110000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Aberdeenshire"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM50"
                    },
                    {
                        "region": "UKM50"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 675000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2024-01-26T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2024-01-26T12:00:00Z"
        },
        "documents": [
            {
                "id": "DEC495497",
                "documentType": "contractNotice",
                "title": "Cashless Catering and Online Payment Solution",
                "description": "The aim of this tender is to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS). Aberdeenshire Council currently has two separate contracts in place for a cashless catering and online payment solution that are nearing expiry. The Catering Service must ensure it has an appropriate solution in place that will continue to provide a front of house service and also to generate the accurate critical data that is required to run reports for data analysis that will help the Service to continue to operate efficiently. There is also a desire to push more payments online to stop the need for cash handling that is presently undertaken by staff and reduce the associated risks with those processes.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC495497",
                "format": "text/html"
            },
            {
                "id": "DEC495497-1",
                "title": "Invitation to Tender",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=1",
                "datePublished": "2023-12-21T16:05:05Z",
                "dateModified": "2023-12-21T16:05:05Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC495497-2",
                "title": "Appendix 1 - Statement of Requirements",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=2",
                "datePublished": "2023-12-21T16:05:05Z",
                "dateModified": "2023-12-21T16:05:05Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC495497-3",
                "title": "Appendix 2 - Pricing Schedule",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=3",
                "datePublished": "2023-12-21T16:05:05Z",
                "dateModified": "2024-01-18T18:01:07Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC495497-4",
                "title": "Appendix 3 - Declaration",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=4",
                "datePublished": "2023-12-21T16:05:05Z",
                "dateModified": "2023-12-21T16:05:05Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC495497-5",
                "title": "Appendix 4 - Conditions of Contract",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=5",
                "datePublished": "2023-12-21T16:05:05Z",
                "dateModified": "2023-12-21T16:05:05Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC495497-6",
                "title": "Appendix 5 - Award Questionnaire",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=6",
                "datePublished": "2023-12-21T16:05:06Z",
                "dateModified": "2023-12-21T16:05:06Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC495497-7",
                "title": "Appendix 6a - Integration with MyAccount - Single Sign in",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=7",
                "datePublished": "2023-12-21T16:05:06Z",
                "dateModified": "2023-12-21T16:05:06Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC495497-8",
                "title": "Appendix 6b - Integration with MyAccount - Single Sign in",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=8",
                "datePublished": "2023-12-21T16:05:06Z",
                "dateModified": "2023-12-21T16:05:06Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC495497-9",
                "title": "Appendix 7 - current hardware list",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=9",
                "datePublished": "2023-12-21T16:05:06Z",
                "dateModified": "2023-12-21T16:05:06Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC495497-10",
                "title": "List providing each school and their current total number of pupils",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=10",
                "datePublished": "2024-01-15T09:15:47Z",
                "dateModified": "2024-01-15T09:15:47Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC495497-11",
                "title": "Appendix 2 - Pricing Schedule v1 - formula correction",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC495497&idx=11",
                "datePublished": "2024-01-18T18:01:07Z",
                "dateModified": "2024-01-18T18:01:07Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "MAR525133",
                "documentType": "awardNotice",
                "title": "Cashless Catering and Online Payment Solution",
                "description": "The aim of this tender was to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS). Aberdeenshire Council currently has two separate contracts in place for a cashless catering and online payment solution that are nearing expiry. The Catering Service must ensure it has an appropriate solution in place that will continue to provide a front of house service and also to generate the accurate critical data that is required to run reports for data analysis that will help the Service to continue to operate efficiently. There is also a desire to push more payments online to stop the need for cash handling that is presently undertaken by staff and reduce the associated risks with those processes.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR525133",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The aim of this tender was to procure a Cashless Catering and Online Payment Solution in accordance with the Statement of Requirements, for use by School Catering and Education and Children's Services (ECS).. If any mandatory (Must-Have) requirements cannot be met, the supplier should not proceed with the tender. Should a supplier continue with their bid without meeting all mandatory requirements, the Council reserves the right to disqualify on the basis of non-compliance.",
                "status": "complete",
                "value": {
                    "amount": 675000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "50"
                        },
                        {
                            "type": "price",
                            "description": "50"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Council shall have the sole option of extending the contract for a further period (or periods) of up to two (2) years"
                }
            }
        ],
        "bidOpening": {
            "date": "2024-01-26T12:00:00Z",
            "description": "The tender documents will be opened in accordance with the procedures under the Council's Scheme of Governance"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As per ITT documentation"
                },
                {
                    "type": "economic",
                    "description": "It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employers liability - statutory minimum 5 million GBP, each and every claim and in the aggregate Public and products liability - minimum 5 million GBP, each and every claim and in the aggregate Professional indemnity - minimum 1 million GBP in respect of any one claim and in the aggregate",
                    "minimum": "The Council will use Creditsafe to assist in its determination of the organisations financial status and risk. Where the credit score reflects moderate (30-50) or high risk (21-29) the Council shall seek further financial information required to satisfy the suitability of the Tenderer to undertake a contract of this size, the Council reserves the right to disqualify the Tenderer should they be unable to satisfy this requirement. Tenderers will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Sub-Contractors will also be required to complete an SPD as detailed in Public Contract Scotland Portal."
                },
                {
                    "type": "technical",
                    "description": "Tenderers will be required to provide 3 examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in the Procurement Documents and SPD (Scotland)."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "classification": {
            "id": "72000000",
            "scheme": "CPV"
        },
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "amendments": [
            {
                "id": "amd-5",
                "description": "Deadline extended to allow time for bidders to review question responses",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2024-01-26T12:00:00Z"
                        },
                        "newValue": {
                            "date": "2024-01-31T17:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2024-01-26T12:00:00Z"
                        },
                        "newValue": {
                            "date": "2024-01-31T17:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    }
                ]
            }
        ]
    },
    "language": "EN",
    "description": "(SC Ref:792201)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000753939"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000753939"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000753939"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "000-DHKP4388-1",
            "suppliers": [
                {
                    "id": "org-409",
                    "name": "CRB Cunninghams Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "000-DHKP4388-1",
            "awardID": "000-DHKP4388-1",
            "status": "active",
            "value": {
                "amount": 435000,
                "currency": "GBP"
            },
            "dateSigned": "2025-02-28T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2023/S 000-037736"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "881",
                "measure": "bids",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "882",
                "measure": "smeBids",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "883",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "884",
                "measure": "foreignBidsFromNonEU",
                "value": 4,
                "relatedLot": "1"
            },
            {
                "id": "885",
                "measure": "electronicBids",
                "value": 4,
                "relatedLot": "1"
            }
        ]
    }
}