Award

Provision of a Technology Enabled Care (TEC) Call Handling Service

INVERCLYDE COUNCIL

This public procurement record has 1 release in its history.

Award

03 Jul 2024 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Inverclyde Council has completed the procurement process for the provision of a Technology Enabled Care (TEC) Call Handling Service. The tender was advertised under a selective procurement method with a main procurement category of services. The procurement stage has reached the award phase, and the value of the active contract signed on 31st May 2024 is £80,000 GBP. The deadline for bid submissions has passed, and the award has been granted to Bield Housing & Care. The contract is currently active.

This tender opportunity for the TEC Call Handling Service by Inverclyde Council presents potential growth avenues for businesses in the services industry, particularly for SMEs with expertise in technology-enabled care solutions. Companies that specialise in call handling services within the UK region are well-suited to compete for this contract. The successful bid by Bield Housing & Care demonstrates the potential for organisations to secure contracts with local authorities, contributing to business expansion and service delivery within the public sector.

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Notice Information

Notice Title

Provision of a Technology Enabled Care (TEC) Call Handling Service

Notice Description

This procurement exercise has been conducted in accordance with Section 12 of the Procurement Reform (Scotland) Act 2014 (as amended)

Lot Information

Lot 1

This procurement exercise has been conducted in accordance with Section 12 of the Procurement Reform (Scotland) Act 2014 (as amended)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000770814
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL509102
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£80,000 Under £100K

Notice Dates

Publication Date
3 Jul 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 May 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
INVERCLYDE COUNCIL
Contact Name
Team Leader - Cost & Contracts
Contact Email
steven.izatt@inverclyde.gov.uk
Contact Phone
+44 01475712442

Buyer Location

Locality
GREENOCK
Postcode
PA15 1HU
Post Town
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
Inverclyde
Electoral Ward
Inverclyde North
Westminster Constituency
Inverclyde and Renfrewshire West

Supplier Information

Number of Suppliers
1
Supplier Name

BIELD HOUSING & CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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