This public procurement record has 3 releases in its history.

AwardUpdate

05 Aug 2026 at 01:00

Award

04 Sep 2025 at 01:00

Tender

03 Sep 2024 at 01:00

Summary of the contracting process

North Lanarkshire Council commissioned services for unpaid adult carers and young carers across North Lanarkshire, supporting its duties under the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013. The requirement covered five service areas: direct carer support, including support plans, outcome grants and short breaks; carer information, advice, campaigning and breaks from routine; condition-specific support for people caring for someone with dementia; post-discharge carer support; and support for young carers. This is a social care and community support services opportunity, classified under CPV 85312300. Delivery is across North Lanarkshire, with the council as the buying organisation. The work involves practical support, advice, respite and targeted services for carers, rather than the supply of goods or construction works.

The procurement is complete and all five lots were awarded through an open procedure. Awards were made on 25 September 2024 and contracts were signed on 17 December 2024. Lanarkshire Carers Centre won direct carer support and breaks from caring, with a contract value of £3,150,000. North Lanarkshire Carers Together won information, advice, campaigning and breaks from routine, valued at £2,235,000; its recorded contract value was later increased to £2,385,469.26. Alzheimer Scotland won dementia support (£870,000), Getting Better Together Ltd won post-discharge support (£480,000), and Action for Children won young carers support (£1,455,000). Lot 1, 2, 3 and 5 contracts run for 2,160 days; Lot 4 runs for 1,080 days. Quality counted for 80% and price 20%.

This procurement shows sustained demand from North Lanarkshire Council for specialist carer-support organisations, including smaller community and voluntary-sector providers. Relevant competitors would need the ability to deliver person-centred support across North Lanarkshire for adult and young carers, with distinct expertise in carer assessments and support plans, grants, respite and short breaks, information and campaigning, dementia-related support, hospital-discharge pathways, or services for young carers. Strong service quality is more important than price in the evaluation, so credible evidence of outcomes, safeguarding, partnership working and reliable frontline delivery would matter. The awards also show that the requirement can be divided by specialism: organisations may be well placed through focused expertise rather than by providing every service area. Electronic tendering and English-language bid preparation were used.

How relevant is this notice?

Notice Title

Support for unpaid Adult Carers and Young Carers

Notice Description

To identify and procure a service (or services) that provide support to unpaid adult carers and \ or young carers, across North Lanarkshire. The service(s) procured will be instrumental in helping North Lanarkshire Council meet statutory requirements and duties as outlines in the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013, specifically around support to carers.

Lot Information

Direct Carer Support and breaks from caring

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Carer Information, Advice and Campaigning Services and breaks from routine

To identify and procure a service (or services) that provide support to unpaid adult carers and \ or young carers, across North Lanarkshire. The service(s) procured will be instrumental in helping North Lanarkshire Council meet statutory requirements and duties as outlines in the Carers (Scotland) Act 2016 and Self-Directed Support (Scotland) Act 2013, specifically around support to carers.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Condition specific Carer support (Dementia)

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Post Discharge Carer Support

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Young Carers

To identify and procure a service which provides Direct Carer Support, including Adult Carer Support Plans, Carer Outcome Grants and Carer Short Breaks.

Renewal: The Agreement will be awarded for a total of circa 36 months with the council reserving the option to review its options then and throughout the full term.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000776888
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561626
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,575,469 £10M-£100M

Notice Dates

Publication Date
5 Aug 20263 weeks ago
Submission Deadline
25 Sep 2024Expired
Future Notice Date
Not specified
Award Date
17 Dec 200421 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire

Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
5
Supplier Names

Action for Children

Alzheimer Scotland

Getting Better Together Ltd

Lanarkshire Carers Centre

North Lanarkshire Carers Together

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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