Tender

Provision of a Marketing CRM

ABERTAY UNIVERSITY

This public procurement record has 1 release in its history.

Tender

03 Sep 2025 at 00:00

Summary of the contracting process

In an active tender titled "Provision of a Marketing CRM," Abertay University is seeking a service provider to supply a cloud-based marketing customer relationship management (CRM) system. The contract is located in Dundee, UK, specifically at Abertay University's Bell Street campus. The procurement process is in the tender stage, operating under an open procedure with an estimated value of £75,000 GBP. Key dates for interested parties include a deadline for submission on 17 October 2025 at 12:00 PM, with the award period commencing on the same day. This tender falls within the education category, aimed at enhancing the university’s marketing capabilities with integration capabilities involving SITS and major social platforms.

This tender presents significant opportunities for businesses operating in the fields of cloud-based platform development, CRM solutions, and marketing technology, particularly those familiar with higher education sector needs. Companies with expertise in developing secure, scalable CRM systems that comply with GDPR and offer seamless integration with platforms such as WhatsApp, SMS, ad/social media channels, and higher education data systems will find this opportunity particularly advantageous. The ability to deliver solutions with capabilities such as automated communication tools, event management, and robust data security will be paramount, making this tender ideal for tech firms seeking to expand their footprint in the education sector.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Marketing CRM

Notice Description

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Lot Information

Lot 1

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Renewal: 24 month extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808915
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538417
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212480 - Sales, marketing and business intelligence software development services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
£75,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20253 months ago
Submission Deadline
17 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ABERTAY UNIVERSITY
Contact Name
Nicci Robertson
Contact Email
procurement@abertay.ac.uk
Contact Phone
+44 1382308995

Buyer Location

Locality
DUNDEE
Postcode
DD1 1HG
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM71 Angus and Dundee City

Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538417
    Provision of a Marketing CRM - The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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