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ACE Contract Cleaning Services

University Of Edinburgh

This public procurement record has 2 releases in its history.

Tender

20 Aug 2026 at 01:00

OJEU - F2 - Contract Notice
Planning

05 Nov 2025 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The University of Edinburgh is procuring contract cleaning services for its Accommodation, Catering and Events estate in Edinburgh. The requirement covers student accommodation, commercial premises including hotels, weekly cleans and rapid-turnaround cleaning after overnight stays. It is divided into three service areas: lease-end cleaning, including specialist carpet and upholstery cleaning; commercial cleaning; and DOMUS cleaning of tenement-style flats across multiple city properties. DOMUS work involves one-day turnaround across flats of one to seven bedrooms, with kitchens and shared bathrooms, sometimes requiring access up several stair flights and working where parking is limited. The procurement is for services, including general building and accommodation cleaning (CPV 90911000). A framework will support planned, reactive and flexible cleaning requirements across the University’s sites.

The process has reached tender: the University invited offers through a selective competitive procedure with negotiation, using electronic submission. It is a lotted framework, with suppliers able to bid for any number of lots. The framework allows up to 13 participants overall, with maximum numbers of eight suppliers for lease-end cleaning, three for commercial cleaning and two for DOMUS cleaning. The tender deadline was 21 September 2026 at 12 noon. The framework period is 1,080 days, with two optional one-year extensions. Its estimated total value is £2,180,085.28. Bids must remain valid for 180 days. Evaluation is 60% technical quality and 40% price. A second-stage process was planned from 12 October 2026, with successive reduction and no further negotiation necessarily required.

This opportunity suits established commercial cleaning contractors able to mobilise flexible teams across a large, multi-site estate and manage pronounced seasonal peaks. Relevant capability includes lease-end, reactive, weekly, hotel and specialist carpet or upholstery cleaning, as well as rapid-turnaround work across multiple residential properties in one day. DOMUS suppliers need the operational capacity to handle dispersed tenement flats, difficult access and limited parking. Bidders must provide staff names and qualifications and demonstrate suitable service delivery, health and safety, access, security, KPI and reporting arrangements. Community benefits form part of the requirement. Financial suitability includes at least two years of accounts and the required minimum turnover for each lot bid for, alongside public, employer’s and product liability insurance at the stated levels. Suppliers can compete for individual lots or combine their offer across the framework.

How relevant is this notice?

Notice Information

Notice Title

ACE Contract Cleaning Services

Notice Description

The University of Edinburgh's Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. To support this and attract sufficient competition for all requirements, the University is proposing a lotted framework. Proposed lots are; Lot 1: Lease End Cleaning (Including Specialist Cleaning) - Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Lot 2: Commercial Cleaning - Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received. Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1-7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

Lot Information

Lease End Cleaning (Including Specialist Cleaning)

The University of Edinburgh's Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 1: Lease End Cleaning (Including Specialist Cleaning) - Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Note, these are indicative figures.

Options: There will be two optional 1 year extensions to be taken at the Universities discretion. The tender documentation will include an option to modify the contract during its term to add additional, similar cleaning services required by the University (for example, carpet cleaning and upholstery cleaning), where these fall within the scope of the contract. Any such modification would be made in accordance with the contract terms and applicable procurement rules.

Renewal: There will be two optional 1 year extensions to be taken at the Universities discretion.

Commercial Cleaning

The University of Edinburgh's Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 2: Commercial Cleaning - Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received.

Options: There will be two optional 1 year extensions to be taken at the Universities discretion.

Renewal: There will be two optional 1 year extensions to be taken at the Universities discretion.

DOMUS Cleaning

The University of Edinburgh's Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1-7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

Options: There will be two optional 1 year extensions to be taken at the Universities discretion

Renewal: There will be two optional 1 year extensions to be taken at the Universities discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000814913
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562757
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90911000 - Accommodation, building and window cleaning services

90911100 - Accommodation cleaning services

90911200 - Building-cleaning services

Notice Value(s)

Tender Value
£2,180,085 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20261 weeks ago
Submission Deadline
21 Sep 20264 weeks to go
Future Notice Date
30 Jan 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Tendering process for renewal of this contract is likely to be approx. 6 to 12 months prior to the expiry of the contract.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Of Edinburgh
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV542809&idx=1
    5th November 2025 - Request For Information (RFI) Document
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV542809
    ACE Contract Cleaning Services - The University of Edinburgh are seeking suppliers to provide a range of cleaning services including the cleaning of Student Accommodation and other cleaning requirements. As part of the early development process for the re-let of the University of Edinburgh's (UoE) Contract Cleaning Services within Accommodation, Catering and Events (ACE), the University is seeking views and information from the market. This Request for Supplier Information (RFI) aims to gather insight from potential suppliers on the topics outlined below to help shape the University's future procurement strategy for these services.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562757
    ACE Contract Cleaning Services - The University of Edinburgh's Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays. The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. To support this and attract sufficient competition for all requirements, the University is proposing a lotted framework. Proposed lots are; Lot 1: Lease End Cleaning (Including Specialist Cleaning) - Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Lot 2: Commercial Cleaning - Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received. Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1-7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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