ST Marys Kenmure IT Service and Support RFP

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        "description": "St Mary's Kenmure (SMK) is a specialist secure youth care facility in Glasgow that provides a safe environment for the care and education of up to 24 young people referred through courts and children's hearings. SMK relies on robust IT systems to support its educational, administrative, and care services. This Request for Proposal (RFP) invites qualified IT service providers to bid for a three-year contract to deliver comprehensive IT support and services to SMK. The aim is to ensure reliable day-to-day IT operations, strengthen technical capabilities, and align IT services with SMK's needs and compliance obligations.",
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    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=815585. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: 1. Skills, Training & Education Provide free digital skills workshops for local residents (e.g., basic IT literacy, cybersecurity awareness, CV building). Offer guest talks or demonstrations at local schools or colleges. Supply short online training modules or access to e-learning content for community groups. Host \"introduction to coding\" sessions for young people. 2. Support for Local Employment Provide one work-experience placement for a student or jobseeker. Offer mentoring or job-shadowing for those interested in IT careers. Participate in local careers fairs or STEM events. 3. Support for Local Businesses & Third Sector Provide free or discounted IT advice sessions for local charities or small businesses. Deliver a cybersecurity health check for a local non-profit group. Offer pro bono troubleshooting for community organisations (limited, sensible scope). 4. Volunteering Volunteer staff time to support community technology projects (e.g., setting up devices, advising on software). Participate in local digital inclusion initiatives by helping residents use online public services. 5. Environmental Commitments Ensure unused equipment is donated, securely wiped, and reused by a charity. Implement or contribute to a device recycling programme. Reduce carbon impact by using energy-efficient hosting or cloud resources. 6. Inclusive & Ethical Practices Commitment to fair work, equality and diversity in recruitment. Ensure the project uses accessible digital standards (WCAG-compliant design). Support community groups focused on digital accessibility or inclusion. 7. Knowledge Sharing with the Client Provide free documentation or training materials beyond contractual minimums. Deliver post-project handover workshops to upskill the client's staff. (SC Ref:815585)",
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