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MH-Veterans Mental Health & Wellbeing Pathway

Scottish Government

This public procurement record has 3 releases in its history.

Award

07 Oct 2026 at 01:00

OJEU - F3 - Contract Award Notice
Tender

24 Jun 2026 at 01:00

OJEU - F2 - Contract Notice
Planning

27 Jan 2026 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The Scottish Government appointed a provider for a veterans’ mental health and wellbeing pathway. The service coordinates regional and local support, linking veterans to non-complex clinical interventions and peer support through a connected network of services and clear referral routes. It develops partnerships between statutory services and third-sector organisations, aiming to provide consistent care close to home regardless of how a veteran enters the pathway. Support includes access to evidence-based interventions and help to maintain wellbeing while waiting for treatment. Where a veteran needs complex care, the provider arranges a warm handover to statutory services. The service is demand-led, with activity shaped by referrals. Delivery is across the Scottish regional and local spoke network; the buyer is the Scottish Government.

The procurement is complete and the contract is active. The Scottish Government selected Combat Stress for the single lot, with Defence Medical Welfare Service providing peer support and Help for Heroes providing clinical treatment for high-urgency, low-severity referrals; each subcontract accounts for 15% of delivery. The contract was signed on 19 August 2026 and is valued at £2,111,469. The lot describes a six-month contract period, with an option to extend for a further 12 months. The open procedure evaluated management of the spokes on quality (30%) and price (30%). The tender deadline was 29 July 2026. Participation required a current ratio of at least 1.0, or alternative financial assurance, and employer’s liability insurance as required by law, plus £5 million public liability and £5 million professional indemnity cover. Bidders had to confirm staff would receive at least the real Living Wage.

This award shows demand for a coordinated, veteran-focused support network that connects peer support, lower-complexity clinical treatment and statutory services. A credible future provider would need to manage regional and local delivery, maintain clear referral pathways and build effective partnerships across statutory services and third-sector organisations. The model must offer consistent support through multiple entry routes, provide evidence-based interventions and arrange safe, warm handovers when complex needs require statutory care. The selected delivery model used specialist partners for peer support and clinical treatment, so relevant service providers could be well placed as lead contractors or delivery partners. Suppliers should be able to demonstrate strong management of dispersed services, appropriate clinical and peer-support expertise, resilient supply-chain arrangements and the required financial standing and insurance. Fair pay, including the real Living Wage, was also part of the requirement.

How relevant is this notice?

Notice Information

Notice Title

MH-Veterans Mental Health & Wellbeing Pathway

Notice Description

We are seeking to appoint a supplier to deliver coordinated support to the 'spoke' locations outlined in the Specification. The successful supplier will be responsible for overseeing a connected network of services, ensuring clear and efficient referral pathways, and linking veterans to appropriate non-complex clinical and peer-support interventions. The service will also be expected to integrate effectively with relevant statutory services where the veteran's presenting needs require onward connection.

Lot Information

Lot 1

The supplier will deliver coordinated support to the 'Spokes' for both regional and local assistance, including peer support and access to evidence-based interventions for those with less complex needs. Developing local networks and partnerships between statutory services and third sector organisations, this model represents a 'no wrong door' approach, meaning veterans can enter the pathway through multiple routes and still receive consistent, high-quality care as close to home as possible. The 'spokes' will also promote wellbeing to enable veterans to 'wait well' for treatment. Where complex care is required, the provider will ensure a 'warm' handover to statutory services.. This contract will be demand-led, with service volumes determined by the number of referrals received throughout the contract term. A ceiling value has been established to represent the maximum potential expenditure over the full duration of the contract, including any optional extension periods.

Renewal: The contract may be extend for an additional 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000821370
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566133
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85121270 - Psychiatrist or psychologist services

85300000 - Social work and related services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,111,469 £1M-£10M

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
29 Jul 2026Expired
Future Notice Date
16 Mar 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8LU
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

Combat Stress

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN548114&idx=1
    27th January 2026 - Request for Information Details
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN548114&idx=2
    27th January 2026 - Request for Information - Response Form
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548114
    MH - Veterans Mental Health & Wellbeing Pathway - As part of the development of a Veterans Mental Health & Wellbeing Pathway, the Scottish Government is seeking views and information from industry and the market place in connection with the areas set out in this Request for Information (RFI). Regional spokes are required to facilitate and coordinate more local support for the veteran to meet presenting needs and preferences. Part of this support may include, access to specific peer support, from those who understand military service life and associated challenges. The regional spokes may also provide an equitable network of evidence-based digital therapeutic interventions that are clinically supported and offered where appropriate.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN558597
    MH-Veterans Mental Health & Wellbeing Pathway - We are seeking to appoint a supplier to deliver coordinated support to the 'spoke' locations outlined in the Specification. The successful supplier will be responsible for overseeing a connected network of services, ensuring clear and efficient referral pathways, and linking veterans to appropriate non-complex clinical and peer-support interventions. The service will also be expected to integrate effectively with relevant statutory services where the veteran's presenting needs require onward connection.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566133
    MH-Veterans Mental Health & Wellbeing Pathway - We are seeking to appoint a supplier to deliver coordinated support to the 'spoke' locations outlined in the Specification. The successful supplier will be responsible for overseeing a connected network of services, ensuring clear and efficient referral pathways, and linking veterans to appropriate non-complex clinical and peer-support interventions. The service will also be expected to integrate effectively with relevant statutory services where the veteran's presenting needs require onward connection.

Open Contracting Data Standard (OCDS)

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