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EDC/2024/4154 - Home Care Electronic Scheduling

East Dunbartonshire Council

This public procurement record has 1 release in its history.

Award

27 Jul 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

East Dunbartonshire Council procured a home care electronic scheduling and management system for its Care at Home service. The system is intended to support planned visits for people receiving care at home and to manage changes to staffing, appointments and care patterns. This is a public-sector care technology and software services requirement, classified under CPV 72212300. Delivery relates to East Dunbartonshire, with the council based in Kirkintilloch. The requirement covered one lot and was intended to provide the operational scheduling capability needed to coordinate home care visits and staffing. Businesses relevant to this opportunity include suppliers of care management software, workforce scheduling platforms, appointment management systems and implementation or support services for local authority social care operations.

The procurement has been completed following an open procedure. Access UK Ltd was awarded the contract for the home care scheduling system and the contract is active. The contract was signed on 27 August 2025 for £252,402 including the stated currency of GBP. The award covered the single requirement for planned home care visits and related scheduling and management. One bid was recorded, submitted electronically by a non-UK supplier; no bids were recorded from SMEs. The published evaluation outcome selected Access UK Ltd, although the available procurement data does not provide a separate award date, contract end date, contract duration or detailed scoring breakdown. The process was covered by the Government Procurement Agreement.

This completed procurement demonstrates demand from East Dunbartonshire Council for software that can manage home care visits, staffing changes, appointments and recurring care patterns in a local authority setting. Suppliers considering future work with this buyer would need a mature scheduling and management platform suited to planned community care, with reliable handling of service-user visit schedules and changing workforce availability. Credibility would be strengthened by experience implementing similar systems for councils, social care departments or home care providers, alongside the capacity to support operational users and maintain service continuity. Relevant competitors may include established care-management software businesses, workforce-planning specialists and technology firms able to integrate scheduling, appointment and care-pattern information into a practical system for frontline services.

How relevant is this notice?

Notice Information

Notice Title

EDC/2024/4154 - Home Care Electronic Scheduling

Notice Description

Care at Home require a scheduling and management system to facilitate change of staffing , appointments and care pattern

Lot Information

Lot 1

The service requires a scheduling and management system which supports planned visits for care at home service users

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000837274
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560941
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212300 - Document creation, drawing, imaging, scheduling and productivity software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£252,402 £100K-£500K

Notice Dates

Publication Date
27 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Dunbartonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KIRKINTILLOCH
Postcode
G66 1TJ
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM31 East Dunbartonshire and West Dunbartonshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond
Local Authority
East Dunbartonshire
Electoral Ward
Lenzie and Kirkintilloch South
Westminster Constituency
Mid Dunbartonshire

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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