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Lone worker - Solo Protect 2026

East Renfrewshire Council

This public procurement record has 1 release in its history.

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02 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

East Renfrewshire Council procured a fully managed lone-worker monitoring service to protect council employees undertaking jobs or tasks involving an element of risk. The service includes Identicom devices, or equivalent equipment, together with chargers and alarm monitoring arrangements. Delivery is for East Renfrewshire. The requirement covers personal-safety monitoring rather than general security provision, with devices intended to support workers who operate alone or in potentially hazardous circumstances. The council is the public-sector buyer. The service falls within the category of alarm-monitoring and lone-worker protection services, classified under CPV 79711000. Suppliers would need to provide an integrated service covering the equipment, monitoring centre and associated operational support, rather than devices alone.

The procurement is complete and was awarded to SoloProtect Limited. It used a limited procedure without a prior published competition, through a direct bid via the CCS G-Cloud 14 framework. There was one bid, submitted electronically by an SME. The contract was signed on 30 July 2026 and is active, with an awarded contract value of £160,000. The single requirement was evaluated as one lot. The specification required British Standard or CE-marked devices and chargers, and an Alarm Receiving Centre and device service audited and fully certified to BS 8484, BS 8591:2014, BS EN 50518 and ISO 9001. The procurement was covered by the GPA and treated as outside the relevant directive’s scope.

This award identifies a focused market for suppliers able to deliver managed lone-worker protection to a local authority, combining personal-safety devices with continuous alarm monitoring and operational response. A credible competitor would need proven experience supporting employees who work alone or face task-related risks, and the capacity to manage both equipment and monitoring-centre operations as one dependable service. Technical compliance is central: devices and chargers need British Standard or CE marking, while the Alarm Receiving Centre and device service need audited certification against BS 8484, BS 8591:2014, BS EN 50518 and ISO 9001. The single SME bid also indicates that a specialist smaller supplier can satisfy this type of council requirement. Experience supplying through CCS G-Cloud would support the procurement route used here.

How relevant is this notice?

Notice Information

Notice Title

Lone worker - Solo Protect 2026

Notice Description

East Renfrewshire Council have a requirement to procure a fully managed lone worker monitoring service with Identicom(tm) devices (or equivalent) to protect its employees personal safety whilst carrying out specific jobs or tasks that carry an element of risk.

Lot Information

Lot 1

East Renfrewshire Council have a requirement to procure a fully managed lone worker monitoring service with Identicom(tm) devices (or equivalent) to protect its employees personal safety whilst carrying out specific jobs or tasks that carry an element of risk. The device and chargers must be British Standard or C.E. marked. The Alarm Monitoring Centre (ARC) and device must meet the standards, and be audited and fully certified to, as set out below: BS8484: Code of Practice for the provision of lone worker device services. BS 8591:2014 Remote centres receiving signals from alarm systems - Code of practice BS EN 50518 - European Standard for Monitoring and Alarm Receiving Centres (MARC) ISO 9001: Quality Management Systems. Direct bid via CCS G-cloud 14

Procurement Information

Direct bid via CCS G-cloud 14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000839851
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563595
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£160,000 £100K-£500K

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GIFFNOCK
Postcode
G46 6UG
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
East Renfrewshire
Electoral Ward
Giffnock and Thornliebank
Westminster Constituency
East Renfrewshire

Supplier Information

Number of Suppliers
1
Supplier Name

SoloProtect Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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