Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

North Lanarkshire Council

This public procurement record has 2 releases in its history.

Summary of the contracting process

North Lanarkshire Council sought an administration and coordination service for engagement and participation across University Health and Social Care North Lanarkshire, on behalf of the Council and its Integrated Joint Board. The work covers supported people, unpaid carers, community groups, voluntary organisations and other communities. A single lead organisation would coordinate engagement, support community and carer representation in governance and strategic forums, develop partnerships and manage an Engagement and Participation Fund. It would also support the engagement strategy and framework, communications, feedback, monitoring and evaluation. The service category is health and social care support services (CPV 85320000), delivered across North Lanarkshire.

The procurement has been discontinued: the tender was cancelled and the award was recorded as unsuccessful. It used an open procedure under the Scottish public contracts rules for social and other specific services, with one lot and the intention to appoint a single supplier. The estimated value was £672,000 including the stated currency. The proposed contract period was 840 days. The tender submission deadline was 11 September 2026 at 12:00 UTC. Evaluation was to follow the procurement documents, with performance terms also set out there. Economic operators could be excluded under Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

This outcome identifies a defined requirement for organisations experienced in inclusive engagement across health and social care. A credible future provider would need to coordinate activity across a complex public-sector partnership, work effectively with people with lived experience, unpaid carers, communities and voluntary organisations, and provide clear routes for representation and feedback. Relevant capability includes partnership development, governance support, fund administration, stakeholder communications, and practical monitoring and evaluation of outcomes. Suppliers would also need the capacity to manage multiple engagement activities while maintaining transparency, accountability and accessible participation. Experience of strengthening community-sector capacity and reaching diverse groups would be directly relevant when this buyer next requires comparable support.

How relevant is this notice?

Notice Information

Notice Title

Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

Notice Description

The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.

Lot Information

Lot 1

North Lanarkshire has a strong history of engagement and participation with supported people, unpaid carers, community groups and voluntary organisations. Building on these established relationships and networks, the Agreement will ensure continued meaningful involvement of people with lived experience in shaping health and social care services, policies, strategies and priorities. The Agreement will support UHSCNL's commitment to ensuring that the voices of supported people, carers and communities are heard and influence decision-making at both operational and strategic levels. The successful Contractor will act as the single point of contact for Engagement and Participation across UHSCNL and will have responsibility for leading, coordinating and overseeing engagement and participation activity. This includes involvement in governance arrangements, developing and maintaining strategic partnerships, supporting representation within UHSCNL governance structures, and administering an Engagement and Participation Fund to support curated organisations and community groups involved in engagement activities. . . The Agreement includes: -Leading and coordinating engagement and participation activity across UHSCNL. -Developing processes for engagement and participation. -Supporting representation of communities, supported people and carers within UHSCNL governance structures and strategic forums. -Managing the allocation and monitoring of Engagement and Participation funding. -Working collaboratively with existing and new stakeholder organisations to strengthen engagement opportunities. -Supporting the development and delivery of the UHSCNL Engagement and Participation Strategy and Framework 2024-2028. -Developing planning, performance, monitoring and evaluation arrangements to measure impact and outcomes. -Ensuring effective communication, feedback mechanisms, transparency and accountability across all engagement and participation activity. . Ambitions and Objectives: The ambition of the Agreement is to create a coordinated, inclusive and sustainable approach to engagement and participation which enables supported people, unpaid carers and communities to have meaningful opportunities to influence health and social care strategy, policies and services across North Lanarkshire. Key objectives include: -Strengthening the involvement of supported people and unpaid carers in decision-making and service improvement. -Ensuring the views and experiences of communities directly inform policy, strategy and service development. -Expanding and enhancing engagement methods to reach a broader and more diverse range of people. -Supporting preventative and person-centred approaches to health and social care. -Building capacity within community and voluntary sector organisations to facilitate engagement and participation. -Promoting accountability, transparency and continuous improvement through effective governance and evaluation. -Ensuring engagement and participation activity delivers measurable outcomes and contributes to improved health and social care services for the people of North Lanarkshire. . Please refer to the Annex 1 - Details of Requirements (NLC-CPT-26-033) for full detailed specification.. Additional information PLEASE BE AWARE OF THE EXCLUSION GROUNDS: Economic Operators may be excluded from this competition if they are in any of situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000840865
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564770
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
£672,000 £500K-£1M
Lots Value
£672,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20261 months ago
Submission Deadline
11 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire

Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562877
    Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities) - The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564770
    Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities) - The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.

Open Contracting Data Standard (OCDS)

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