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Early Help & Family Support

North Lanarkshire Council

This public procurement record has 1 release in its history.

AwardUpdate

25 Aug 2026 at 01:00

OJEU - F20 - Modification Notice
Summary of the contracting process

North Lanarkshire Council commissioned an early help and family support service for families across North Lanarkshire who need support. The service is funded through the Scottish Government’s Whole Family Wellbeing Fund and is intended to take a preventative approach, helping families before needs escalate. It covers social support services, classified under CPV 85300000, delivered across North Lanarkshire. The procurement was structured as a single-supplier requirement, with one provider responsible for the service rather than separate suppliers for different parts of the area. The requirement is relevant to organisations providing early intervention, family support, community-based services, and coordinated wellbeing support for children, parents and whole families. It is a council-funded public service delivered in partnership with local providers and focused on accessible support within the communities of North Lanarkshire.

The procurement has been awarded to Barnardo’s, and the contract is active. The contract was signed on 13 March 2024. A subsequent modification increased the maximum contract value from £4,080,000 to £5,562,400 and extended the term from 36 months to 48 months. The full contract period is 1 April 2024 to 31 March 2028. The modification states that changing contractor would cause significant inconvenience and disruption because the service is delivered through a partnership of local providers and has been developed around individual North Lanarkshire communities. It also records that the existing service can work with families within 48 hours of referral. The process concerned one lot and one supplier, with Barnardo’s selected for the complete early help and family support requirement.

Although this contract has been awarded, it provides a clear benchmark for organisations considering similar family-support work for North Lanarkshire Council. A credible competitor would need experience delivering preventative early help and family support at community level, with the ability to coordinate a partnership of local providers rather than operate as an isolated service. Capacity and responsive referral handling are important: the selected service was operating at a level that enabled support for families within 48 hours of referral. Suppliers should therefore be able to demonstrate dependable staffing, referral management, local delivery networks and continuity of support across different communities. The requirement also indicates that the council values established relationships, community-specific service development and an approach designed to avoid disruption for families when provider arrangements change.

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Notice Information

Notice Title

Early Help & Family Support

Notice Description

Lot Information

Lot 1

As part of the Scottish Government's Whole Family Wellbeing Fund, North Lanarkshire Council (NLC) intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000841125
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563044
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,562,400 £1M-£10M

Notice Dates

Publication Date
25 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Mar 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
1
Supplier Name

Barnardo's

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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