Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

SP-24-010 Interpreting,Translation&TranscriptionServices

Social Care and Social Work Improvement Scotland (Care Inspectorate)

This public procurement record has 1 release in its history.

Award

03 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

Social Care and Social Work Improvement Scotland, known as the Care Inspectorate, procured interpreting, translation and transcription services for its work in Scotland. The requirement is divided into four service areas: face-to-face interpreting; telephone and video-conference interpreting; translation and transcription; and sign-language services. This covers spoken-language interpretation in person and remotely, written translation, transcription, and support for deaf or sign-language users. The buyer is based in Dundee, while delivery is across Scotland. The procurement is a public-sector language services requirement suited to agencies and specialist providers able to deliver interpreting, translation, transcription and sign-language support through a range of channels and locations. The main classification is CPV 79540000, covering interpretation services; translation is also classified under CPV 79530000.

The procurement has been completed through an open procedure as a call-off from the SP-24-010 interpreting, translation and transcription framework. Four lots were awarded separately. Face-to-face interpreting was awarded to Global Language Services Ltd and Global Connections (Scotland) Ltd. Telephone and video-conference interpreting was awarded to Language Line Limited, trading as LanguageLine Solutions, and D A Languages Ltd. Translation and transcription was awarded to D A Languages Ltd and Global Connections. Sign-language services were awarded to Sign Solutions (SLIA) Ltd. The contracts were signed on 3 September 2026 and are active. Each of the four contracts is recorded at £35,000. The service period runs from 13 July 2026 to 12 July 2030. Two bids were recorded for each of the first three lots and one for sign language.

This award shows established demand from the Care Inspectorate for a broad language-services capability across Scotland, covering both face-to-face and remote interpreting, written translation, transcription and sign-language provision. A credible future competitor would need to deliver reliably across the relevant service area, with access to suitably skilled interpreters, translators, transcribers and sign-language professionals. Operational capacity matters: the first three lots each attracted two bids, while the sign-language lot attracted one, indicating a particularly specialist field. The appointed suppliers were recorded as small and medium-sized enterprises, showing that the requirement can be served by specialist firms rather than only large national providers. Providers combining language coverage, dependable scheduling, remote-delivery capability and quality control would be well placed for this buyer’s recurring requirement.

How relevant is this notice?

Notice Information

Notice Title

SP-24-010 Interpreting,Translation&TranscriptionServices

Notice Description

Award of call-off from SP-24-010 for the provision of Interpreting,Translation&TranscriptionServices Commencing 13/07/2026 till 12/07/2030

Lot Information

SP-24-010 Interpreting,Translation&TranscriptionServices - Face to Face Interpreting

Award of call-off from SP-24-010 for the provision of Interpreting, Translation & Transcription Services Lot 1 Face to Face Interpreting, commencing 13/07/2026 till 12/07/2030.. The award value has been estimated based on spend within previous framework and anticipated spend over next 4 years. The award value is the total estimated spend across all 4 lots of the call-off for the full life of the call-off.

SP-24-010 Interpretating, Translation and Transcription Services - _Telephone & Video Conf_Interpreting

Award of call-off from SP-24-010 for the provision of Interpreting, Translation & Transcription Services (Lot 2_Telephone & Video Conf) commencing 13/07/2026 till 12/07/2030.. The award value has been estimated based on spend within previous framework and anticipated spend over next 4 years. The award value is the total estimated spend across all 4 lots of the call-off for the full life of the call-off.

SP-24-010 Interpretating, Translation and Transcription Services - Translation & Transcription

Award of call-off from SP-24-010 for the provision of Interpreting, Translation & Transcription Services Lot 3 Translation & Transcriptions commencing 13/07/2026 till 12/07/2030.. The award value has been estimated based on spend within previous framework and anticipated spend over next 4 years. The award value is the total estimated spend across all 4 lots of the call-off for the full life of the call-off.

SP-24-010 Sign Language

Award of call-off from SP-24-010 for the provision of Interpreting, Translation & Transcription Services Lot 4 Sign Language, commencing 13/07/2026 till 12/07/2030.. The award value has been estimated based on spend within previous framework and anticipated spend over next 4 years. The award value is the total estimated spend across all 4 lots of the call-off for the full life of the call-off.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000842035
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563755
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£35,000 Under £100K

Notice Dates

Publication Date
3 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Social Care and Social Work Improvement Scotland (Care Inspectorate)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 4NY
Postcode Area
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
6
Supplier Names

Global Language Services Ltd

Global Connections (Scotland) Ltd

Language Line Limited

DA Languages Limited

Global Connections

Sign Solutions (SLIA) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...