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HH108-27-HB Adult Social Care Commissioning Flexible Framework

NHS Highland

This public procurement record has 1 release in its history.

Tender

02 Oct 2026 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

NHS Highland is reopening its flexible framework for adult social care services across the Highland Council area, on behalf of the Highland Health and Social Care Partnership. The opportunity covers four service areas: care at home, including enhanced short-term response and specialist overnight support; residential and nursing care home placements; registered day care; and supported living. Supported living includes housing support, home-based respite and waking-night response. Services are intended to help adults receive care in appropriate settings, maintain independence and stay safe in their homes and communities, as well as support hospital discharge and carers. Residential and day care providers need suitable registered premises. Providers can apply for one or more service areas and existing framework providers can seek admission to additional areas. Delivery is across the Highland Council area.

The buyer invited applications to join or extend access to its flexible framework through a limited procedure, with electronic submission of the Single Procurement Document (SPD). Applicants meeting the selection criteria and minimum requirements are admitted to the relevant service areas; admission does not guarantee referrals, commissioned activity or a minimum level of business. The application deadline was 31 December 2026 at 12:00 UTC. The framework is intended to run for 10 years, and new contracts are expected to start on 1 July 2027; individual call-offs may be shorter and subject to review or extension. The stated overall estimated value is £2.421 billion. Lot estimates are £140 million for care at home, £595 million for care home placements, £16 million for day care and £460 million for supported living. Assessment uses the SPD and service-specific selection requirements.

This framework suits adult social care providers able to deliver one or more of the service areas, from home-based personal care and overnight response to residential nursing, day care, housing support and respite. Providers should be able to demonstrate that they meet the minimum selection requirements for their chosen areas. Care home and registered day care providers need appropriately registered premises and relevant Care Inspectorate registration. Applicants are assessed and tiered according to registration, operational readiness and experience in Highland; providers already operating there are distinguished from those registered elsewhere and organisations not registered to provide the relevant service in Highland. Providers must confirm compliance with Safer Staffing requirements, Fair Work First principles and Scotland’s Real Living Wage, and maintain compliance throughout the contract. Bidders must register on NHS Scotland’s Community Benefits Gateway.

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Notice Information

Notice Title

HH108-27-HB Adult Social Care Commissioning Flexible Framework

Notice Description

NHS Highland, acting as the Lead Agency for Integrated Health and Social Care for Adults on behalf of the Highland Health and Social Care Partnership (HHSCP), is reopening its established Flexible Framework Agreement for the provision of Adult Social Care Services across the Highland Council area. This framework reopening will allow: existing framework providers to apply for admission to additional service lots; and potential new providers to apply for admission to the flexible framework. The services covered by the framework are: Lot 1: Care at Home Services Sub Lot 1A: Care at Home Sub Lot 1B: Enhanced Responder Service Sub Lot 1C: Specialist Overnight Service Lot 2: Residential and Nursing Care Home Placements Lot 3: Registered Day Care Services Lot 4: Supported Living Services Sub Lot 4A: Supported Living Sub Lot 4B: Housing Support Sub Lot 4C: Home-Based Respite Sub Lot 4D: Waking Night Responder Service New Contracts awarded under this existing flexible framework are expected to commence on 1 July 2027. Admission to the flexible framework does not guarantee the award of any contract, nor any minimum volume or value of business to providers.

Lot Information

Care at Home

Lot 1: Care at Home Services Sub Lot 1A - Care at Home Provision of personal care and support services to adults living in their own homes, enabling individuals to maintain independence, achieve agreed outcomes and remain safely within their local community. Sub Lot 1B - Enhanced Responder Service A rapid, responsive and flexible short-term service supporting adults living in the community and individuals requiring support following hospital discharge. The service aims to facilitate timely discharge, reduce delays within the health and social care system, improve patient flow and support people to remain safely in their own homes pending longer-term care arrangements. Sub Lot 1C - Specialist Overnight Service A specialist overnight care service providing planned and responsive night-time support. Services may include personal care, continence support, welfare checks, reassurance visits, sitting services and urgent response interventions. The service supports individuals and carers to remain safely at home and seeks to avoid unnecessary hospital admissions whilst facilitating discharge where overnight support is required.

Residential and Nursing Care Home Placements

Lot 2 Residential and Nursing Care Home Placements Provision of residential and nursing care home placements for adults who require accommodation and care within a regulated residential or nursing care setting. Providers must have access to and operate from appropriately registered care home premises capable of delivering residential care, nursing care, or both, in accordance with Care Inspectorate registration requirements.

Registered Day Care

Lot 3 Registered Day Care Provision of registered day care services delivering social, wellbeing, support and community-based opportunities for adults who require structured daytime support. Providers must have access to and operate from appropriately registered premises suitable for the delivery of day care services in accordance with Care Inspectorate registration requirements.

Supported Living

Lot 4: Supported Living Services Sub Lot 4A - Supported Living Provision of person-centred support enabling adults to live independently within their own tenancy or accommodation whilst achieving identified personal outcomes. Sub Lot 4B - Housing Support Provision of housing-related support to help individuals maintain accommodation, develop independent living skills and sustain successful tenancies. Sub Lot 4C - Home Based Respite Provision of respite support services delivered within an individual's home environment to provide planned relief and support to unpaid carers whilst maintaining continuity of care. Sub Lot 4D - Waking Night Responder Service A specialist overnight responder service delivering planned and responsive waking night support to individuals living within community and supported living environments. The service provides overnight monitoring, welfare checks, personal support, emergency response and reassurance to enable individuals to remain safely in their own accommodation and reduce the risk of crisis interventions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000842653
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT565798
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85144100 - Residential nursing care services

85312100 - Daycare services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,421,000,000 £1B-£10B
Lots Value
£1,211,000,000 £1B-£10B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20265 days ago
Submission Deadline
31 Dec 20263 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Highland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT565798
    HH108-27-HB Adult Social Care Commissioning Flexible Framework - NHS Highland, acting as the Lead Agency for Integrated Health and Social Care for Adults on behalf of the Highland Health and Social Care Partnership (HHSCP), is reopening its established Flexible Framework Agreement for the provision of Adult Social Care Services across the Highland Council area. This framework reopening will allow: existing framework providers to apply for admission to additional service lots; and potential new providers to apply for admission to the flexible framework. The services covered by the framework are: Lot 1: Care at Home Services Sub Lot 1A: Care at Home Sub Lot 1B: Enhanced Responder Service Sub Lot 1C: Specialist Overnight Service Lot 2: Residential and Nursing Care Home Placements Lot 3: Registered Day Care Services Lot 4: Supported Living Services Sub Lot 4A: Supported Living Sub Lot 4B: Housing Support Sub Lot 4C: Home-Based Respite Sub Lot 4D: Waking Night Responder Service New Contracts awarded under this existing flexible framework are expected to commence on 1 July 2027. Admission to the flexible framework does not guarantee the award of any contract, nor any minimum volume or value of business to providers.

Notice URLs

Open Contracting Data Standard (OCDS)

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