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Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

North Lanarkshire Council

This public procurement record has 1 release in its history.

Tender

17 Sep 2026 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

North Lanarkshire Council is seeking a single lead organisation to provide administration support for engagement and participation across University Health and Social Care North Lanarkshire, on behalf of the Council and the Integrated Joint Board. This is a service contract covering supported people, unpaid carers, community groups and voluntary organisations in North Lanarkshire. The supplier will coordinate engagement activity, support representation in health and social care governance, develop and maintain partnerships, administer an Engagement and Participation Fund, and help deliver the 2024–2028 Engagement and Participation Strategy and Framework. The work also includes planning, monitoring and evaluation, communications, feedback, transparency and accountability, with the aim of ensuring lived experience and community views influence health and social care policies, strategies, priorities and services.

The procurement has reached tender: the Council invited offers through an open procedure under the Public Contracts (Scotland) Regulations 2015, using electronic submission. Bids were due by 2 October 2026 at 12:00 UTC. The contract is for 840 days and has an estimated value of £672,000 including the single lot. The award will be based on the criteria set out in the procurement documents. English is the submission language. The requirement is a re-advertisement of an earlier contract notice. The arrangement provides for electronic payment and ordering, allows electronic invoicing, and includes a subcontracting clause. Community benefits form part of the requirement, with expectations set out in the tender documents. Regulation 58 exclusion grounds apply to economic operators.

This opportunity suits an organisation experienced in leading inclusive engagement across health, social care or community services, particularly one able to work credibly with people with lived experience, unpaid carers, community groups, voluntary organisations and public-sector partners. The successful supplier must act as a single point of contact, coordinate multiple stakeholders, support representation in governance and strategic forums, and build or maintain partnerships. Relevant strengths include designing accessible engagement methods, reaching diverse communities, managing grant or participation funds, and establishing clear planning, performance, monitoring and evaluation arrangements. Candidates should be able to demonstrate effective communication, feedback, transparency, accountability and measurable outcomes. Capacity for strategic and operational coordination is important, alongside compliance with applicable exclusion requirements, subcontracting expectations and community-benefit commitments.

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Notice Information

Notice Title

Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities)

Notice Description

The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.

Lot Information

Lot 1

North Lanarkshire has a strong history of engagement and participation with supported people, unpaid carers, community groups and voluntary organisations. Building on these established relationships and networks, the Agreement will ensure continued meaningful involvement of people with lived experience in shaping health and social care services, policies, strategies and priorities. The Agreement will support UHSCNL's commitment to ensuring that the voices of supported people, carers and communities are heard and influence decision-making at both operational and strategic levels. The successful Contractor will act as the single point of contact for Engagement and Participation across UHSCNL and will have responsibility for leading, coordinating and overseeing engagement and participation activity. This includes involvement in governance arrangements, developing and maintaining strategic partnerships, supporting representation within UHSCNL governance structures, and administering an Engagement and Participation Fund to support curated organisations and community groups involved in engagement activities. . . The Agreement includes: -Leading and coordinating engagement and participation activity across UHSCNL. -Developing processes for engagement and participation. -Supporting representation of communities, supported people and carers within UHSCNL governance structures and strategic forums. -Managing the allocation and monitoring of Engagement and Participation funding. -Working collaboratively with existing and new stakeholder organisations to strengthen engagement opportunities. -Supporting the development and delivery of the UHSCNL Engagement and Participation Strategy and Framework 2024-2028. -Developing planning, performance, monitoring and evaluation arrangements to measure impact and outcomes. -Ensuring effective communication, feedback mechanisms, transparency and accountability across all engagement and participation activity. . Ambitions and Objectives: The ambition of the Agreement is to create a coordinated, inclusive and sustainable approach to engagement and participation which enables supported people, unpaid carers and communities to have meaningful opportunities to influence health and social care strategy, policies and services across North Lanarkshire. Key objectives include: -Strengthening the involvement of supported people and unpaid carers in decision-making and service improvement. -Ensuring the views and experiences of communities directly inform policy, strategy and service development. -Expanding and enhancing engagement methods to reach a broader and more diverse range of people. -Supporting preventative and person-centred approaches to health and social care. -Building capacity within community and voluntary sector organisations to facilitate engagement and participation. -Promoting accountability, transparency and continuous improvement through effective governance and evaluation. -Ensuring engagement and participation activity delivers measurable outcomes and contributes to improved health and social care services for the people of North Lanarkshire. . Please refer to the Annex 1 - Details of Requirements (NLC-CPT-26-033) for full detailed specification.. Additional information PLEASE BE AWARE OF THE EXCLUSION GROUNDS: Economic Operators may be excluded from this competition if they are in any of situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000843283
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564768
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
£672,000 £500K-£1M
Lots Value
£672,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20265 days ago
Submission Deadline
2 Oct 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564768
    Administration Support of Engagement and Participation (Supported People, Unpaid Carers and Communities) - The Council intend to establish a contract with a single supplier to act as the lead organisation for Engagement and Participation activities across University Health and Social Care North Lanarkshire (UHSCNL), on behalf of North Lanarkshire Council (NLC) and the Integrated Joint Board (IJB). In the style of an open procedure all in accordance with The Public Contracts (Scotland) Regulations 2015, Regulation 74.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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