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Nurse Call Systems PPM

NHS Lanarkshire

This public procurement record has 2 releases in its history.

Award

21 Oct 2026 at 01:00

OJEU - F3 - Contract Award Notice
Award

07 Oct 2026 at 01:00

OJEU - F15 - Voluntary Ex Ante Transparency Notice
Summary of the contracting process

NHS Lanarkshire procured planned and preventative maintenance (PPM) for its existing Wandsworth nurse call systems. The work covers three hospitals: University Hospital Monklands in Airdrie, Ladyhome Hospital in Lanark and Kello Hospital in Biggar. These patient-critical systems support calls for assistance in hospital settings, and the requirement is for their ongoing full maintenance rather than a new installation. The procurement is for services, specifically maintenance of specialist nurse call equipment. The systems use a closed-protocol proprietary platform, which affects who can carry out the complete PPM service. The buyer is NHS Lanarkshire, serving hospital sites in North and South Lanarkshire.

The procurement is complete and the contract has been awarded to Wandsworth Group Ltd. The contract is active and was signed on 2 October 2026. Its value is £102,956 for the three sites over a five-year term. NHS Lanarkshire used a limited procedure without a prior call for competition, on the basis that technical reasons meant only the manufacturer could provide the full maintenance service. The stated rationale is continuity of service for patient-critical equipment; other suppliers might be able to undertake some reactive work, but not the full PPM service. One lot covered all three hospitals, and the stated award criterion was price. One bid was recorded.

This award demonstrates a recurring requirement for specialist maintenance of Wandsworth nurse call systems across NHS Lanarkshire’s hospitals. The strongest position for a future competitor would depend on being able to maintain the specific installed systems, including their proprietary closed-protocol platform, and to deliver complete planned and preventative maintenance rather than only reactive repairs. The buyer’s stated reason for selecting the manufacturer was that only it could provide the full service and ensure continuity for patient-critical equipment. Suppliers with relevant manufacturer-level technical capability and the capacity to support multiple hospital sites would therefore be best placed to compete if the same requirement returns to market. This is a tightly defined equipment-maintenance opportunity, not a general hospital maintenance contract.

How relevant is this notice?

Notice Information

Notice Title

Nurse Call Systems PPM

Notice Description

NHS Lanarkshire require long-term planned and preventative maintenance of existing Wandsworth Nurse Call Systems installed at University Hospital Monklands (Airdrie), Ladyhome Hospital (Lanark) and Kello Hospital (Biggar).

Lot Information

Lot 1

This notice is made by the Lanarkshire Health Board (hereinafter referred to as "the Board"). This is a voluntary ex ante transparency (VEAT) notice and is intended to provide notice of the Authority's intention to award a contract for planned and preventative maintenance of existing Wandsworth nurse call systems at 3 hospitals within the Board's geographical area (University Hospital Monklands, Ladyhome Hospital, and Kello Hospital). The aggregate value of the contract is estimated at GBP 102,956 for all 3 sites over a 5-year term. The Board will observe a 10-day standstill from the date of publication of this VEAT, during which the Board will not enter into any contractual arrangement.. Due to proprietary closed-protocol software, some maintenance tasks can only be provided by the manufacturer.

Procurement Information

As per Regulation 33(b)(ii) of the Procurement Regulations (Scotland) Act 2015, the services can be supplied only by a particular economic operator for technical reasons, namely, full maintenance services on this equipment can only be performed by the manufacturer, Wandsworth Nurse Call Systems, due to a closed-protocol proprietary platform. Although other suppliers would be able to provide reactive in some circumstances, only Wandsworth can provide the Board with the full PPM service to ensure continuity of service of this patient-critical equipment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845125
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567087
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50400000 - Repair and maintenance services of medical and precision equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£102,956 £100K-£500K

Notice Dates

Publication Date
21 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Lanarkshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOTHWELL
Postcode
G71 8BB
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM8 West Central Scotland
Local Authority
South Lanarkshire
Electoral Ward
Bothwell and Uddingston
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

THE WANDSWORTH GROUP LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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