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Unpaid Carer Support Service

Midlothian Council

This public procurement record has 1 release in its history.

Tender

21 Oct 2026 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

Midlothian Council is seeking one provider to run community-based support for unpaid adult carers across Midlothian. The service will operate a Carer Centre and provide information and advice, individual and group support, peer support, Adult Carer Support Plans, future planning and opportunities for breaks from caring. It is intended to help carers in varied roles and circumstances, including people underserved by existing services, and to meet duties under the Carers (Scotland) Act 2016. The work will support the Midlothian Integration Joint Board’s unpaid carer strategy and wider strategic plan, with prevention, early intervention and improved outcomes as priorities. The provider must work with the Council, the Health and Social Care Partnership, statutory services and third-sector organisations to coordinate support and contribute to future strategy and service development.

Midlothian Council invited offers through an open procedure for a single-provider service. The tender deadline was 27 November 2026 at 12:00. The estimated contract value is £3,720,798.75, with funding fixed over the contract term. The service is intended to deliver the Integration Joint Board’s unpaid carer strategy for 2025–28 and action plan, as well as its strategic plan; the contract is also expected to support future strategies during its term. The procurement is divided into one lot covering the full service. Evaluation includes a financial viability test, based on the supplier’s audited accounts or equivalent for the most recent two years and information on significant changes since the last year end. Suppliers may be excluded under the stated Scottish public-contract regulations.

This opportunity is suited to organisations with experience delivering community-based support to unpaid adult carers, including information and advice, peer and group support, individual planning and carer breaks. The provider needs the capacity to operate a Carer Centre and provide a broad service for carers with different needs, including people who are underserved, while contributing to prevention and early intervention. Strong partnership working is central: the successful organisation will need to coordinate with local health and social care, the Council, statutory services and third-sector partners, and contribute to strategic service development. Bidders should be able to demonstrate financial viability through recent audited accounts or equivalent and explain significant changes since the latest year end. The contract also requires commitment to identify and deliver community benefits for people living in Midlothian, alongside delivery of the council’s carer-support priorities.

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Notice Information

Notice Title

Unpaid Carer Support Service

Notice Description

Midlothian Council seeks a single Provider to be the main service delivering a range of community based unpaid carer support services to relevant carers in Midlothian. The services will support carers in a range of carer roles and circumstances, including carers who are currently underserved within services. The service contract is focussed on delivery of Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-28), and the Provider will support development and delivery of future strategies in place during the duration of the contract. The Provider is expected to work collaboratively with statutory and Third Sector Providers in Midlothian. The funding to support the contract is fixed over the term.

Lot Information

Lot 1

The Authority seeks proposals for unpaid carer support services to implement the Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-2028) and Action Plan, and Midlothian Integration Joint Board (IJB) Strategic Plan, delivering on priorities and improve outcomes for carers through prevention and early intervention community-based support services. The service will include the operation of a Carer Centre and a range of services offering support to adult carers in a variety of caring roles and circumstances. Services will work collaboratively with others (Health and Social Care Partnership (HSCP), Council, and Third Sector partners) to be part of a network of carer support, ensuring carers receive the right support, in the right place, at the right time. The service is being commissioned to undertake direct service delivery that will meet the local authority duties under the Carers (Scotland) Act 2016, by delivering services to meet identified requirements; including the right to be identified, offered an Adult Carer Support Plan (ACSP), and access to information, advice, and support. Services are being commissioned with the intention of delivering services and outcomes for carers based on the Midlothian IJB Unpaid Carer Strategy 2025-28. Areas of service include: - Information and advice services covering a range of themes relevant to the caring role. - Delivering opportunities for individual, group and peer, carer support including completion of Adult Carer Support Plans, future planning, and breaks from caring. - Participation in and contribution to activities supporting strategic development and delivery of services and strategies in Midlothian for carers and the wider community.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000846231
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567136
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£3,720,798 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20266 days ago
Submission Deadline
27 Nov 20261 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Midlothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DALKEITH
Postcode
EH22 3AA
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM73 East Lothian and Midlothian
Local Authority
Midlothian
Electoral Ward
Dalkeith
Westminster Constituency
Midlothian

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567136
    Unpaid Carer Support Service - Midlothian Council seeks a single Provider to be the main service delivering a range of community based unpaid carer support services to relevant carers in Midlothian. The services will support carers in a range of carer roles and circumstances, including carers who are currently underserved within services. The service contract is focussed on delivery of Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-28), and the Provider will support development and delivery of future strategies in place during the duration of the contract. The Provider is expected to work collaboratively with statutory and Third Sector Providers in Midlothian. The funding to support the contract is fixed over the term.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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