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Royal Hospital for Children Money and Debt Advice Service

NHS Greater Glasgow and Clyde

This public procurement record has 1 release in its history.

Tender

23 Oct 2026 at 01:00

OJEU - F21 - Social And other Specific Services (Public Contracts)
Summary of the contracting process

NHS Greater Glasgow and Clyde is seeking a provider for a money and debt advice service based at the Royal Hospital for Children in Glasgow. It will support families whose child is in hospital, regularly attends outpatient appointments, or whose diagnosis, caring responsibilities or inpatient stay makes community services difficult to access. The service is intended to help families experiencing financial difficulties maximise income, reduce household spending and debt, and ease money worries. Delivery is aimed at families across NHS Greater Glasgow and Clyde and throughout Scotland. The provider will work alongside the hospital’s Family Support and Information Service, supporting referrals in both directions, and coordinate access and promotion with health improvement teams and acute health services. It will also refer families to relevant partner and voluntary-sector organisations.

The buyer invited offers through an open procedure. The procurement is for one service lot. The submission deadline set by the buyer was 23 November 2026 at 13:00 UTC. The contract is for 12 months, with an option to extend for four further periods of 12 months each. The estimated value is £250,000. The published eligibility requirements include a current ratio above 0.99 and a net profit margin of zero or higher; charities are exempt from the net profit margin question. Tenderers must evidence employer’s liability and public liability insurance of £5 million for any one incident or series of related incidents in a year, or agree to put this cover in place before the contract starts. They must provide two years of accounts when requested. The buyer also requires proposed community benefits or engagement with the NHS Scotland Community Benefits Gateway.

This opportunity is suited to organisations with practical expertise in money and debt advice for families facing financial pressure, and the ability to work sensitively around children’s hospital care, outpatient visits and caring responsibilities. Providers need to reach vulnerable families, promote access to the service with health teams, manage referrals with the hospital’s Family Support and Information Service, and connect clients with relevant voluntary-sector and partner organisations across Scotland. The service calls for effective collaboration within a hospital setting as well as a wider regional network. Bidders should be able to demonstrate adequate financial standing and maintain the required employer’s and public liability insurance. The buyer also expects a clear contribution to community benefits, either through proposals for delivery under the contract or engagement with the NHS Scotland gateway.

How relevant is this notice?

Notice Information

Notice Title

Royal Hospital for Children Money and Debt Advice Service

Notice Description

The service will operate from the RHC and target families whose child is in hospital or who are regularly attending outpatients at the RHC or are unable to access community services due to their child's diagnosis/condition/caring responsibilities or inpatient stay, and as such deliver to families within NHSGGC and throughout Scotland. It will aim to support families experiencing financial issues to maximise income, reduce household expenditure and debt alleviate money worries.

Lot Information

Lot 1

The service will operate from the RHC and target families whose child is in hospital or who are regularly attending outpatients at the RHC or are unable to access community services due to their child's diagnosis/condition/caring responsibilities or inpatient stay, and as such deliver to families within NHSGGC and throughout Scotland. It will aim to support families experiencing financial issues to maximise income, reduce household expenditure and debt alleviate money worries. The service is co-located with the Family Support and Information Service (FSIS) within the RHC and the relationship between the two services is crucial both in the referral of vulnerable families from the FSIS to the Money Advice Service but also from the service to FSIS. Access to, and promotion of, the service will be facilitated by the successful bidder, together with Health Improvement Teams to Acute Health Services. Consideration on how best to target groups who are most vulnerable is required, in discussion with NHSGGC. The Service onward refers to relevant partner organisations and wider voluntary sector organisations that work with NHSGGC to support families.. Contract duration is for 12 months with the option to extend for 4 x 12 month periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000846421
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567248
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20265 days ago
Submission Deadline
23 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Greater Glasgow and Clyde
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT567248
    Royal Hospital for Children Money and Debt Advice Service - The service will operate from the RHC and target families whose child is in hospital or who are regularly attending outpatients at the RHC or are unable to access community services due to their child's diagnosis/condition/caring responsibilities or inpatient stay, and as such deliver to families within NHSGGC and throughout Scotland. It will aim to support families experiencing financial issues to maximise income, reduce household expenditure and debt alleviate money worries.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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