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Suffolk Night Owls

Description: A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs. This includes those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text. A twenty-minute slot is allocated and where necessary the helpline staff will make onward professional referrals/contacts including safeguarding. * The service runs 7 nights a week from 6.30pm - 1.00am with calls being taken between 7.00pm and 1.00am. * The services offer time limited number of calls of approximately 20 minutes to offer support but with boundaries required for people with complex needs. (read more...)

Summary: The NHS Suffolk and North East Essex Integrated Care Board has awarded a contract named Suffolk Night Owls, under the Direct Award Process C outlined in the Health Care Services (Provider Selection Regime) Regulations 2023, to Suffolk Mind. The contract concerns health services and consists of a local emotional support helpline available 7 nights a week for registered service users with complex needs, including via text and email. The service runs in the Ipswich and East Suffolk Alliance and West Suffolk Alliance areas from 6:30 pm to 1:00 am daily. The contract is valued at £177,092 excluding VAT, and the service provision is scheduled from 1st April 2026 to 31st March 2027. The procurement method was limited, an award procedure without prior publication, with the intention to award announced on 26th July 2025.

STEAM cafes / wellbeing hubs and crisis sanctuary 'safe havens'

Description: Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home. Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of (read more...)

Summary: The recent procurement process executed by NHS Suffolk and North East Essex Integrated Care Board focuses on providing services for STEAM cafés, wellbeing hubs, and crisis sanctuary 'safe havens' in the Ipswich area, under the UKH14 region. This initiative falls under the health services category, with the contract valued at £382,031, excluding VAT. Awarded through a Direct Award process as per Health Care Services (Provider Selection Regime) Regulations 2023, the contract commences on 1st April 2026 and ends on 31st March 2027. NHS Suffolk and North East Essex Integrated Care Board, based in Ipswich, leads this procurement, which is in the 'Award' stage as of 7th October 2025.

Community Non-Obstetric Ultrasound Service

Description: Community Non-Obstetric Ultrasound service. This is an open access community ultrasound service for adults aged 17 years and over and available to all referring clinicians within Ipswich and East Suffolk Place. Access to the service is across the place locality at a number of community venues and not at the acute site.

Summary: The procurement process for the Community Non-Obstetric Ultrasound Service involves NHS Suffolk and North East Essex Integrated Care Board, aiming to deliver medical imaging services under the main procurement category of services. The contract has been awarded as of 8th October 2025, with the service provision scheduled from 1st April 2026 to 30th June 2027. Located within Ipswich and East Suffolk Place, the service is accessible to all referring clinicians across several community venues. The procurement method utilised was a direct award under the Provider Selection Regime, outside the scope of standard public contract regulations, following Health Care Services Regulations 2023. The total anticipated contract value is £694,925, excluding VAT, with no review during the standstill period.

Essex Community Dental Service

Description: Mandatory primary dental care services for people whose oral care needs cannot be met through other local NHS primary dental care services due to special needs.

Summary: The procurement process for the Essex Community Dental Service has been managed by the NHS Suffolk and North East Essex Integrated Care Board, alongside NHS Mid and South Essex ICB and NHS Herts Valley and West Essex ICB. This contract focuses on dental practice and related services, particularly aimed at mandatory primary dental care for individuals whose needs cannot be met through local NHS services due to special needs. The current procurement stage is a confirmation of contract award under the Health Care Services (Provider Selection Regime) Regulations 2023, following a direct award process, with the contract performance period set from 1st April 2026 to 31st March 2027. Located in Essex, the procurement falls under the services category, specifically targeting CPV classification 85130000, with a total estimated contract value of £6,486,800 excluding VAT.

Delivery of a COVID Medicines Delivery Unit Community Access to Covid-19 Therapeutic Treatments

Description: Suffolk and North East Essex Integrated Care Board is looking for a system partner to provide a Covid Medicines Delivery Unit (CMDU).

Summary: The NHS Suffolk and North East Essex Integrated Care Board has completed the procurement process for the delivery of a COVID Medicines Delivery Unit (CMDU) as part of community access to COVID-19 therapeutic treatments. Operating under the Provider Selection Regime (PSR) and guided by Health Care Services regulations in 2023, the procurement category for this contract falls under health services. The contract commenced on 1st December 2025 and is scheduled to run until 30th November 2027, covering locations across Suffolk and North East Essex. The contract has a value of £209,457 and was awarded on 17th November 2025 following an open procurement method. The supplier chosen to deliver these essential services is Integrated Care 24 Limited (IC24), an SME based in Ashford.

Healthy Together Peer Led SMI Support

Description: Healthy Together provides a fully accessible and enhanced service for SMI patients. It is led by people with lived experience, both staff and volunteers. SUF work in close partnership with NSFT to deliver physical health checks to SMI patients and have an established and trusted working relationship. SUF also provide SMI patients with onward referrals and signposting to wider VCSE organisations, ensuring patients receive person centred, holistic care and support, to manage their SMI diagnosis. Both qualitative and quantitative data flows freely from SUF to partner organisations, including the ICB, to review performance, impact and outcomes.

Summary: The NHS Suffolk and North East Essex Integrated Care Board is actively engaged in the procurement process for the provision of the "Healthy Together Peer Led SMI Support" service, classified under Miscellaneous Health Services. The procurement activity took place in Ipswich, within the region UKH14, under the Provider Selection Regime (PSR) detailed by the Health Care Services (Provider Selection Regime) Regulations 2023. The contract, valued at £234,794 excluding VAT, covers services from 1st April 2026 until 31st March 2027, with the option for extension until 2028. This procurement, which utilised a direct award process, aims to deliver accessible services led by individuals with lived experience, promoting holistic care and integration with VCSE organisations.

Level 2 Minor Oral Surgery with and without Sedation

Description: Minor oral surgery involves the assessment, diagnosis, and management of conditions affecting the mouth and jaws that require surgical intervention. In primary care, dental practitioners typically perform simple extractions, while most oral surgery occurs within general dental practices. However, some cases are too complex for general practice yet not sufficiently complex for hospital treatment. These cases are managed through Level 2 Minor Oral Surgery (MOS) services within primary care. MOS services cater to patients aged 12 and over, usually following referral from their primary care dentist. Level 2 MOS procedures are less complex than those requiring general anaesthesia but often involve sedation to ensure patient comfort and safety. Conscious sedation is commonly used, allowing patients to remain awake and responsive to verbal commands while feeling relaxed and drowsy. (read more...)

Summary: This procurement process involves the NHS Suffolk and North East Essex Integrated Care Board, focusing on Level 2 Minor Oral Surgery with and without sedation, classified under dental practice and related services. The contract aims to enhance access to vital oral surgery services for patients aged 12 and over within the West Suffolk Alliance area. This service bridges a significant gap between general dental practice and hospital-based treatments, thereby easing pressure on secondary services. As part of the Provider Selection Regime (PSR), the contract has been awarded through a direct award process, effective from 1st April 2026 to 31st March 2027, with an option for a 12-month extension. The procurement stage is complete, with services scheduled to commence as of April 2026, ensuring thorough and efficient management of minor oral surgical conditions.

Level 2 Minor Oral Surgery with and without sedation

Description: Minor oral surgery involves the assessment, diagnosis, and management of conditions affecting the mouth and jaws that require surgical intervention. In primary care, dental practitioners typically perform simple extractions, while most oral surgery occurs within general dental practices. However, some cases are too complex for general practice yet not sufficiently complex for hospital treatment. These cases are managed through Level 2 Minor Oral Surgery (MOS) services within primary care. MOS services cater to patients aged 12 and over, usually following referral from their primary care dentist. Level 2 MOS procedures are less complex than those requiring general anaesthesia but often involve sedation to ensure patient comfort and safety. Conscious sedation is commonly used, allowing patients to remain awake and responsive to verbal commands while feeling relaxed and drowsy. (read more...)

Summary: The NHS Suffolk and North East Essex Integrated Care Board has awarded a contract titled "Level 2 Minor Oral Surgery with and without sedation" under a Provider Selection Regime (PSR) via Direct Award process C. This services procurement is in the dental practice and related services category, specifically targeting minor oral surgery procedures. The contract will be effective from 1st April 2026 until 31st March 2027, with an option to extend until 31st March 2028. The awarded contract is in Ipswich, UK, within the UKH14 region, and aims to bridge the gap between general dental practices and services that formerly required hospital treatment. The contract was officially awarded on 26th January 2026.

Level 2 Minor Oral Surgery with and without Sedation

Description: Minor oral surgery involves the assessment, diagnosis, and management of conditions affecting the mouth and jaws that require surgical intervention. In primary care, dental practitioners typically perform simple extractions, while most oral surgery occurs within general dental practices. However, some cases are too complex for general practice yet not sufficiently complex for hospital treatment. These cases are managed through Level 2 Minor Oral Surgery (MOS) services within primary care. MOS services cater to patients aged 12 and over, usually following referral from their primary care dentist. Level 2 MOS procedures are less complex than those requiring general anaesthesia but often involve sedation to ensure patient comfort and safety. Conscious sedation is commonly used, allowing patients to remain awake and responsive to verbal commands while feeling relaxed and drowsy. (read more...)

Summary: The NHS Suffolk and North East Essex Integrated Care Board is overseeing a contracting process for "Level 2 Minor Oral Surgery with and without Sedation," classified under dental practice services. This procurement falls within the services category and is conducted under the Health Care Services Provider Selection Regime. The contract has been awarded through a direct award process without the need for prior publication, effective from April 1, 2026, to March 31, 2027, with an option to extend for an additional year. The services are aimed at patients aged 12 and over within the Ipswich and East Suffolk Alliance area, bridging the gap between general practice and hospital-based oral surgeries.

Level 2 Minor Oral Surgery with and without Sedation

Description: Minor oral surgery involves the assessment, diagnosis, and management of conditions affecting the mouth and jaws that require surgical intervention. In primary care, dental practitioners typically perform simple extractions, while most oral surgery occurs within general dental practices. However, some cases are too complex for general practice yet not sufficiently complex for hospital treatment. These cases are managed through Level 2 Minor Oral Surgery (MOS) services within primary care. MOS services cater to patients aged 12 and over, usually following referral from their primary care dentist. Level 2 MOS procedures are less complex than those requiring general anaesthesia but often involve sedation to ensure patient comfort and safety. Conscious sedation is commonly used, allowing patients to remain awake and responsive to verbal commands while feeling relaxed and drowsy. (read more...)

Summary: The NHS Suffolk and North East Essex Integrated Care Board is facilitating a contract titled "Level 2 Minor Oral Surgery with and without Sedation," classified under the CPV industry category for dental practice and related services. This procurement process is focused on services in the West Suffolk Alliance Area, specifically targeting minor oral surgery solutions within primary care practices. The procurement stage is currently at the 'award' phase, with the contract having been signed on 7 January 2026 and services scheduled from 1 April 2026 to 31 March 2027, with an option for extension until March 2028. This process utilises a direct award method under the Provider Selection Regime outlined in the Health Care Services (Provider Selection Regime) Regulations 2023, supported by key criteria evaluations ensuring quality and system integration.