Notice Information
Notice Title
Out of Hours Telephone Answering Service
Notice Description
Broadland's and Orwell's spend during 2024/25 on the out of hours telephone service was approx. PS45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right to engage additional suppliers in this area of work, should this be necessary, in order to achieve our aims and objectives. Broadland and Orwell wish to appoint the same out of hours supplier for this contract. Broadland and Orwell would have each have their own individual contract with the successful supplier. Out of Hours Telephone Answering Service. Telephone answering service is also required at times when Broadland and/or Orwell have team meetings, team building events or other meetings as needed.
Lot Information
Lot 1
Renewal: An optional two year extension option (at the sole direction of Broadland and Orwell).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-067a65
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/054265-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
64214200 - Telephone switchboard services
79510000 - Telephone-answering services
79512000 - Call centre
Notice Value(s)
- Tender Value
- £180,000 £100K-£500K
- Lots Value
- £180,000 £100K-£500K
- Awards Value
- £180,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Jun 20261 months ago
- Submission Deadline
- 5 May 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 8 Jun 20261 months ago
- Contract Period
- 29 Sep 2026 - 29 Sep 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BROADLAND HOUSING ASSOCIATION LIMITED
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NORWICH
- Postcode
- NR1 1HU
- Post Town
- Norwich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH6 Suffolk
- Small Region (ITL 3)
- TLH62 Ipswich
- Delivery Location
- TLH1 East Anglia
-
- Local Authority
- Ipswich
- Electoral Ward
- Gipping
- Westminster Constituency
- Ipswich
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/054265-2026
9th June 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030195-2026
1st April 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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