Find a Tender for Postal And Telecommunications Services

Keys Academies Trust (formerly Peterborough Keys Academies Trust) are inviting proposals from a suitably qualified company to provide VOIP Services to the Trust and its academies. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA15706. Not registered: Visit https://suppliers.multiquote.com then register and quote CA15706 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230. [...]

The Hearing Protection Communication and Situation Awareness (HPCSA) programme wishes to horizon scan emerging technologies to address Armoured Fighting Vehicle (AFV) crew and Dismount Close Combat personnel noise environments with a communications hearing protection and situational awareness system that provides the required levels of attenuation for impulse and continuous noise in conformance with the Control of Noise at Work Regulations (CNAWR) 2005. This notice is to inform the Market of an Early Market Engagement Exercise (EME) led by Defence Digital's Tactical Systems Service Executive (TacSys SE) in collaboration with the Army's Hearing Protection Communication Situational Awareness (HPCSA) Programme. The EME exercise will be in the form of a Request for Information (RFI) in MS Forms followed by a Market Interest Day event scheduled for Thursday 15th May 2025 at Warminster Garrison. For further detail on how to register for the Market Interest Day and to submit a response to the RFI, please view the Defence Sourcing Portal (DSP) Opportunity: https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=59700 [...]

This REPLACES the previous Prior Information Notice as tender documentation is now available. In this present instance ESPO is seeking to renew its Technology Enabled Care Products and Services framework. Lot 1.1 - Technology Enabled Care (Telecare) products and associated services Lot 1.2 - Technology Enabled Care (Telecare) services Lot 2.1 - Telehealth products and associated services Lot 2.2 - Telehealth services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. To tender: (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '203_25' (via "View Opportunities" from the 'EastMidsTenders' Portal); (d) Express an interest (if not already completed via the previously Published PIN); (e) Download the tender documents (from the ProContract Activity summary screen, once an Expression of interest [...]

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution. Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour. Further details are contained within the tender documents. [...]

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution. Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour. Further details are contained within the tender documents. [...]

NOTE - this is not a tender opportunity.In August 2023, the Welsh Government begun the process of market engagement in relation to the proposed disposal of the Fibrespeed network located in North Wales. The Fibrespeed network, is a fibre network owned by the Welsh Government and operated by Fibrespeed Ltd on its behalf. Market engagement has now been completed, and the formal sales process will shortly commence.The purpose of this Speculative Notice (SN) is to provide any interested parties with a final opportunity to express an interest in participating in a sales process for the purchase of the network.The original background and Memorandum of Information relating the network can be found in an earlier SN located here: https://www.sell2wales.gov.wales/authority/authority_noticestatus.aspx?ID=132892 .Please confirm your interest by way of a brief summary, setting out the reasons for your interest to alawat.khan@gov.wales by 14:00 on Monday 07th April 2025. This will be the closing date for all expressions of interest prior to the formal commencement of the sales process. No expressions of interest will be considered after the closing date.Any party who has previously expressed an interest and confirmed that they wish to participate in the proposed sales process does not need to respond to this SN, as they will automatically be added to the list of parties who will receive further information in relation to the sales process. [...]

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution. Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour. Further details are contained within the tender documents. [...]

We are conducting early market engagement as we are looking to devise the scope of the new DWP contract for Language Services. We are looking toward suppliers in this market to help inform our decision making and would appreciate your views and insight on the services we are looking to procure. We are requesting that suppliers in this market complete a Request for Information (RFI) questionnaire and return it to us via. Jaggaer on 26th March 2025. [...]

Note: The Closing date for submission of Tenders has been extended to 12:00, 18 March 2025. This REPLACES the previous Prior Information Notice as tender documentation is now available. This framework intends to provide a national solution that offers customers a route to market for a complete facilities management service comprising of hard and/or soft FM services depending on each individual customer requirement. The framework is split into the following Lots depending on the annual contract value for each customer contract: • Lot 1 - Annual Customer Contract Value of £0 - £999,999 • Lot 2 - Annual Customer Contract Value of £1,000,000 - £4,999,999 • Lot 3 - Annual Customer Contract Value of £5,000,000 and above The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. ESPO shall monitor the financial stability of the awarded suppliers during the period of the framework agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the supplier on or before the framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. To tender: (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for [...]

Crown Commercial Service (CCS) as the Authority intends to put in place a dynamic purchasing system for the provision of Facilities Management and Workplace related Services. The DPS will offer an alternative route to market for lower value and / or less complex contracts and will look to attract SME suppliers. This DPS complements the existing Facilities Management Marketplace framework (RM6232) and provides customers with a range of procurement solutions. It offers a wide range of works and services for public sector estates, such as maintenance, response repairs, supply and installation works. This agreement will also include services such as CAFM, help-desk services, and waste. This DPS will be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited to, Local Authorities, Health, Police, Fire and Rescue, Education, Housing, Charities, Not for Profit, Nuclear and Devolved Administrations and International. The Facilities Management and Workplace Services DPS will be organised into distinct categories to enable Suppliers to select all elements relevant to their service offering. Customers can filter the elements to produce a shortlist of Suppliers to invite to a competition. The four (4) distinct categories comprise of: Services Building Type Location Annual Contract Value Additional information: This is to advise that the optional extension has been utilised and the end date is now 23/02/2029. Please note the Closing Date, Contract Start Date and Contract End Date have been manipulated to support compatibility system issues. However please refer to the contract notice for the correct dates, timelines etc. [...]