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Installation of Warden Call Systems

Sanctuary Housing Association

This public procurement record has 1 release in its history.

Award

06 Aug 2026 at 11:59

Award Notice
Summary of the contracting process

Sanctuary Housing Association procured the installation of warden call systems and associated works. The requirement falls within telecommunications equipment maintenance services (CPV 50330000) and covers services delivered in the United Kingdom. Warden call systems are typically used to support communication and safety within housing, so the work is relevant to contractors that install, maintain or integrate resident communication and alarm equipment. The scope is a service requirement rather than a supply-only purchase, with associated installation works included. The buying organisation is Sanctuary Housing Association, based in Worcester. The selected supplier, ABCA Systems Limited, is a small or medium-sized enterprise, indicating that the requirement is accessible to businesses of similar scale.

The procurement is complete and was awarded to ABCA Systems Limited on 17 March 2026. It used a selective procedure as a call-off from a framework agreement; the award description states that it was made by direct award under the EEM0037 framework for door entry, access control, CCTV and warden call installation and maintenance. The tender submission deadline was 14 January 2026 at 12:00 UTC. The estimated procurement value is between £8 million and £14 million, with the awarded value stated as £14 million; the award records these values as estimates. The initial contract period runs from 5 April 2026 to 4 April 2029, with two optional 12-month extensions.

This award shows sustained demand from Sanctuary Housing Association for contractors able to install and maintain warden call systems across UK housing services, alongside related door entry, access control and CCTV capability covered by the framework route. A credible future competitor would need practical installation capacity, telecommunications and low-voltage systems expertise, and the ability to provide reliable maintenance and associated works at housing-provider scale. Experience integrating resident communication, access and safety systems would be relevant, as would the operational capacity to support a substantial, multi-year requirement. The successful supplier is an SME, so businesses of similar size can regard this as evidence that specialist smaller firms can compete for this type of work.

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Notice Information

Notice Title

Installation of Warden Call Systems

Notice Description

Installation of Warden Call Systems and associated Works

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-01cef947-393f-40ab-9c29-5f90e6c94ca5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cec3b755-f954-4f43-a4c5-b4d56e40643b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50330000 - Maintenance services of telecommunications equipment

Notice Value(s)

Tender Value
£14,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£14,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20263 weeks ago
Submission Deadline
14 Jan 2026Expired
Future Notice Date
Not specified
Award Date
17 Mar 20265 months ago
Contract Period
5 Apr 2026 - 4 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sanctuary Housing Association
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR1 3ZQ
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
Not specified
Local Authority
Worcester
Electoral Ward
Cathedral
Westminster Constituency
Worcester

Supplier Information

Number of Suppliers
1
Supplier Name

ABCA Systems Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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