Award

BBC Business Process Outsourcing

THE BRITISH BROADCASTING CORPORATION (BBC)

This public procurement record has 2 releases in its history.

Award

20 Jul 2023 at 11:00

Award Notice
Tender

06 Apr 2022 at 09:04

Tender Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) has awarded a contract for Business Process Outsourcing, Payroll, and Application Management Services to TATA Consultancy Services Limited. The contract, valued at £170 million, has a duration from July 1, 2023, to June 30, 2034. This procurement opportunity, initiated under a selective procurement method, offers potential for growth to businesses providing administrative services for business operations. The BBC aims to simplify its operations and enhance service quality through this outsourcing agreement, creating opportunities for suppliers to contribute to the BBC's mission of delivering high-quality content to diverse audiences.

The procurement process for the BBC's Business Process Outsourcing services involves an extensive scope covering financial, procurement, and HR-related functions. The contract, initiated through a competitive procedure with negotiation, presents a long-term partnership opportunity for qualified suppliers, including small and medium-sized enterprises (SMEs). Interested businesses are encouraged to register their interest via the Jaggaer eSourcing portal to participate in the tender process. This contract signifies the BBC's commitment to efficiency and innovation by outsourcing essential services to external partners, aligning with its organisational goals and growth strategies.

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Notice Information

Notice Title

BBC Business Process Outsourcing

Notice Description

The tender for BPO (Business Process Outsourcing), Payroll and AMS (Application Management Services) services is being published in the year that the BBC celebrates its centenary, and our mission remains vital - to serve all audiences through impartial, high-quality and distinctive output and services which inform, educate and entertain. This contract will allow the BBC to access specialist outsourced services which aligns to our ambitions of being a simpler and leaner organisation that can focus on its audiences. The BBC is acting on behalf of the BBC Group including the commercial subsidiaries within BBC Commercial Holdings Limited. The scope of the services in this tender are largely in line with the BBC's current outsource contract (that is due to end in June 2024): Business Process Outsourcing - outsourced activities across Finance, Purchase to Pay, Order to Cash, Contingent Workers, Expenses and Advances, Artist & Contributors and the Payments & Treasury function. Payroll - providing UK and International payroll services to BBC staff and freelancers, ensuring systems are secure and agile to accommodate legislative changes and to enable payments and deductions in line with BBC policies. Application Management Services - providing application management services and change delivery services for the BBC application landscape for Finance, Procurement and HR based on SAP (including ECC6, S4 Hana, SRM, Ariba, BW/BPC, Successfactors, Concur), and other BBC systems, including ACON for artist and contributors. The AMS services underpins smooth operational day to day running of the BBC. The Contract will have an initial term of six (6) years which will begin from the service commencement date. Prior to this will be a maximum one (1) year transition period. The BBC may extend the contract beyond the initial term, with the maximum extension period being four (4) years in total. If the BBC utilises all extensions, from Service Commencement to extension period expiry the contract would last a maximum ten (10) years. The total value of this contract will be dependant of a number of factors including: exercising extensions, transition to the new contract, major projects or system upgrades and changes to the scope of services during the contract life. The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-01d0585e-9b88-4eb4-a51b-3097a1ae72f5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58cf7243-3883-483b-ad3b-674dfad61b72
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75112000 - Administrative services for business operations

Notice Value(s)

Tender Value
£170,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
£170,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20232 years ago
Submission Deadline
6 May 2022Expired
Future Notice Date
Not specified
Award Date
27 Jun 20232 years ago
Contract Period
30 Jun 2023 - 30 Jun 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TATA CONSULTANCY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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