This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 09:11

Summary of the contracting process

Essex County Council procured a corporate booking software solution and related software services for delivery in the East of England. The system is intended to automate booking management, resource allocation, reporting and notifications across appointment bookings, events, courses and other resource-booking use cases. This is a services procurement centred on an IT software package, with the solution supporting booking-related administration for the council. The requirement covers a single integrated booking capability rather than separate contracts for each use case. The buying organisation is Essex County Council, based in Chelmsford, and the selected supplier is BookingLab, a Birmingham-based technology business. The solution is expected to support operational efficiency and consistent management of varied booking activity.

The procurement is complete and was awarded to BookingLab on 10 July 2026. The awarded value is £351,090. The contract is scheduled to run from 22 September 2026 to 22 September 2029, with an initial three-year term and a possible 12-month extension. The tender submission deadline was 29 May 2026 at 12:00. Essex County Council used a selective call-off from the G-Cloud 14 Framework Agreement, rather than an open standalone competition. The procurement was for services, with the underlying classification covering IT software packages and software-related services. The opportunity was identified as suitable for small and medium-sized enterprises. BookingLab is the recorded active award recipient.

For a future requirement of this type, credible suppliers will need a mature corporate booking platform that can handle several booking models within one service, including appointments, events, courses and shared resources. The platform should automate booking administration, resource management, reporting and user notifications rather than relying on manual processes or disconnected tools. Suppliers will also need to demonstrate that their software-related services can support a public-sector organisation across implementation and ongoing operation, with dependable configuration and service management. The award shows that Essex County Council values an integrated solution capable of serving varied booking-related use cases. Smaller technology businesses may be well placed to compete, since the requirement was marked as SME-suitable, but they will need sufficient delivery capacity and relevant experience.

How relevant is this notice?

Notice Information

Notice Title

Corporate Booking Solution

Notice Description

Essex County Council has procured a Corporate Booking Solution. This booking solution automates booking management, resourcing, reporting, and notifications for any booking-related use case, including appointment booking, event and course booking, and resource booking. Initial contract term is a 3 years with a 12 month optional extension period. This contract was procured via the G-Cloud 14 Framework Agreement (RM1557.14)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-01f5ee95-66ce-40ea-9d75-0a6a7a25f675
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/048b3104-d989-47bf-8f99-dd8927b55823
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48517000 - IT software package

72260000 - Software-related services

Notice Value(s)

Tender Value
£351,090 £100K-£500K
Lots Value
Not specified
Awards Value
£351,090 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Jul 20262 months ago
Contract Period
22 Sep 2026 - 22 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Essex County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Postcode Area
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

BOOKINGLAB LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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