Tender

Irwell Valley Out of Hours call centre support

IRWELL VALLEY HOUSING ASSOCIATON

This public procurement record has 1 release in its history.

Tender

18 Jun 2021 at 16:45

Summary of the contracting process

The procurement process for the "Irwell Valley Out of Hours call centre support" tender is being managed by Irwell Valley Housing Association, located in Salford, England. This active tender was published on 18th June 2021 and falls under the services category, specifically in the call centre industry (CPV code: 79512000). The procurement method is open and follows an open procedure, with the tender period set to conclude on 19th July 2021. The contract is scheduled to commence on 1st September 2021 and will last until 31st August 2024.

This tender presents an opportunity for growth primarily for small and medium-sized enterprises (SMEs) that specialise in call centre services. Businesses with experience in delivering support services, particularly in an out-of-hours capacity, would find this tender particularly relevant. Participation in this procurement process could enhance visibility and foster partnerships within the public sector, offering a chance to secure a long-term contract with a reputable housing association.

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Notice Title

Irwell Valley Out of Hours call centre support

Notice Description

Out of hours call centre support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5ce739ca-8a78-4085-85f9-9dc4a1bbbf3d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jun 20214 years ago
Submission Deadline
19 Jul 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2021 - 31 Aug 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
IRWELL VALLEY HOUSING ASSOCIATON
Contact Name
John Holroyd
Contact Email
john.holroyd@irwellvalley.co.uk
Contact Phone
+44 1616104899

Buyer Location

Locality
SALFORD
Postcode
M3 5LZ
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLD North West (England)

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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