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Network & infrastructure monitoring - Solarwinds subscription

London Ambulance Service NHS Trust

This public procurement record has 1 release in its history.

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28 Sep 2026 at 13:59

Award Notice
Summary of the contracting process

London Ambulance Service procured a subscription to SolarWinds software for network and infrastructure monitoring. This is an IT software supply requirement: the subscription supports monitoring the organisation’s network and infrastructure. Delivery is associated with London Ambulance Service in London, at its Waterloo Road address. The procurement was described as a call-off contract under the NHS SBS Digital Workplace Solutions framework, rather than a standalone purchase. The requirement is for the software subscription itself; no separate implementation, support or other service scope is described.

The procurement is complete and the contract was awarded to BOXXE LIMITED on 28 July 2026. The awarded value is £362,500. The contract runs from 1 August 2026 to 31 July 2029, for a fixed three-year term. It was a selective procurement made as a call-off from the NHS SBS Digital Workplace Solutions framework. The estimated tender value was also £362,500. The tender deadline was 1 June 2026. The requirement was presented as a single call-off, with no lot breakdown. Small and medium-sized enterprises and voluntary, community and social enterprises were marked as unsuitable. No award evaluation criteria are set out in the available procurement details.

For suppliers who did not win, this award indicates that London Ambulance Service buys a multi-year SolarWinds subscription for monitoring its network and infrastructure through the NHS SBS Digital Workplace Solutions framework. A credible competitor for a similar requirement would need to supply the relevant SolarWinds subscription and be able to meet a fixed-term public-sector software contract at substantial scale. Access to the framework route is commercially important: this was a framework call-off, not an open standalone competition. The successful supplier was identified as a large company, and the procurement marked SMEs and voluntary, community and social enterprises as unsuitable. These details point to a requirement best matched to an established software reseller or supplier with the capacity to support a sizeable subscription and participate in the relevant framework.

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Notice Information

Notice Title

Network & infrastructure monitoring - Solarwinds subscription

Notice Description

Call-off contract for Solarwinds subscription. Fixed 3 year term awarded under the NHS SBS Digital Workplace Solutions framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02760982-7bc3-455f-925e-8e11e998407b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/509ee139-8534-408e-9118-74647c90da70
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£362,500 £100K-£500K
Lots Value
Not specified
Awards Value
£362,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SD
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI London
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

boxxe Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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