Award

Provision of Service Desk services

CROWN PROSECUTION SERVICE

This public procurement record has 1 release in its history.

Award

02 Oct 2018 at 13:54

Summary of the contracting process

The Crown Prosecution Service has successfully completed the procurement process for the "Provision of Service Desk services," a project valued at £3,210,000. This contract, awarded through a selective procurement method via a call-off from a framework agreement, is classified under computer-related professional services (CPV code: 72590000). The contract period commenced on 24 August 2018 and will extend until 1 February 2022. The services are to be delivered in London, with the tender period concluding on 22 June 2018.

This tender opens significant opportunities for businesses specialising in IT service management and support services. Smaller and medium enterprises (SMEs) are particularly well-suited to compete for similar contracts, as the procurement process encourages their participation. Firms with capabilities to manage multi-supplier operational environments and provide a single point of contact for customers will find this sector ripe for potential growth and engagement in public service contracts.

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Notice Title

Provision of Service Desk services

Notice Description

The Crown Prosecution Service has awarded a Call Off Contract for Service Desk services that will provide a Single Point of Contact, management of the Customer's ITSM and assistance with managing a Multi Supplier Operational Environment.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02c6b606-ea18-46f4-a290-6b497477a052
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5314adea-2b11-44b1-96b3-df4c670bde70
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72590000 - Computer-related professional services

Notice Value(s)

Tender Value
£3,210,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,210,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20187 years ago
Submission Deadline
22 Jun 2018Expired
Future Notice Date
Not specified
Award Date
23 Aug 20187 years ago
Contract Period
24 Aug 2018 - 1 Feb 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN PROSECUTION SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9EA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CGI IT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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