Tender

Customer Census

LIVV HOUSING GROUP

This public procurement record has 3 releases in its history.

Tender

23 Nov 2022 at 15:07

Tender Notice
Tender

23 Nov 2022 at 14:55

Tender Notice
Tender

23 Nov 2022 at 14:49

Tender Notice
Summary of the contracting process

The Livv Housing Group is seeking services for a "Customer Census" project. The procurement involves conducting a full survey across its customer base in early 2023. The contract period is from January 1, 2023, to December 31, 2023. The tender deadline is December 8, 2022. The project falls under the main procurement category of services and is open to SMEs and VCSEs. The buying organisation is based in Prescot, North West, United Kingdom.

This tender for the "Customer Census" project by Livv Housing Group presents an opportunity for businesses in the customer survey services industry. Companies specializing in providing customer satisfaction survey services would be well-suited to compete. The project aims to capture a wide range of views from customers and residents to help Livv Housing Group better understand and cater to their needs. The defined contract period allows for long-term planning and engagement with the organisation.

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Notice Information

Notice Title

Customer Census

Notice Description

Livv Housing Group is a registered provider of social housing, predominantly in Knowsley (Liverpool), with c.13500 homes and c.20000 customers, of varying tenure and type, with a strong community presence. Our ambition is to become an intelligence led, data driven organisation, where we act upon and predict the needs of our customers, unlocking potential and giving people and communities opportunities to flourish. Livv plan to conduct a full survey across the whole customer base in early 2023, capturing both the views of customers who already engage with us, as well as those who rarely contact us but live in our homes. Our ambition is for the responses to be representative of the people and families who live in our homes so capturing a wide range of views is essential. Additional information: Tender documents stored here: https://procontract.due-north.com/Advert?advertId=95445483-2e6b-ed11-811b-9f38301b3091&fromProjectDashboard=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/145b67a7-39ae-4c4a-851d-17c3a0c5e6e7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20223 years ago
Submission Deadline
8 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2023 - 1 Apr 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVV HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESCOT
Postcode
L34 1PJ
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)
Local Authority
Knowsley
Electoral Ward
St Michaels
Westminster Constituency
Knowsley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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