Tender

Cloud Hosted Telephony

SWAN HOUSING ASSOCIATION LTD

This public procurement record has 1 release in its history.

Tender

22 Aug 2017 at 16:45

Tender Notice
Summary of the contracting process

The Swan Housing Association Ltd is seeking tenders for a project titled "Cloud Hosted Telephony" within the installation services of line telephony equipment sector. This tender is currently in the open procurement stage and will close on 5th September 2017. The contract period is set to commence on 11th September 2017 and will last until 10th September 2019. The values associated with the contract range from a minimum of £140,000 to £150,000, with delivery expected in the East of England.

This tender offers a substantial opportunity for small and medium-sized enterprises (SMEs) specialising in telecommunications and IT solutions. Businesses with capabilities in cloud services, call recording, and telephony systems, particularly those able to integrate with platforms like Dynamics 365 and Office 365, would be well-positioned to compete. The successful tenderer will need to deliver a comprehensive cloud telephony solution that meets a range of specified technical requirements, thus presenting significant potential for growth in the sector.

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Notice Information

Notice Title

Cloud Hosted Telephony

Notice Description

Provision of Cloud hosting telephony solution working in conjunction with Swans video conferencing solution based on the following 1. 420 end user base 2. Cloud telephony 3. PCI/DSS Compliant Call recording 4. SIP Implementation 5. Porting of existing ISDN number blocks 6. ISO270001 compliant Dual data centres 7. Voicemail to email facility 8. Contact centre features - Wall Boards/Call reporting/ Hunt Groups/Auto Attendant/Intrude/Silent Monitor/Call que announcements/Priority based call routing 9. Mobile Twinning 10. IOS and Android compatible 11. Mobile App 12. Softphone client which is AD integration (LDAP) 13. Dynamics 365 integration 14. SharePoint integration 15. Power BI integration 16. CTI compatible 17. Conference rooms with PIN Entry 18. Timed call routing 19. Office 365 compatible 20. Softphone integration into Skype for Business 21. Multisite deployment 22. Vendor Solution Support 23. Wrap and unavailable codes 24. Video Conferencing The successful tenderer will need to be able to fulfil these requirements and tenders will be judged based thereafter on lowest price

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-030790b8-bcd4-42b6-a6d5-a6ea49a71698
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bec9a833-dfcf-4235-b576-8dce85fc5c45
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

CPV Codes

51340000 - Installation services of line telephony equipment

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20178 years ago
Submission Deadline
5 Sep 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Sep 2017 - 10 Sep 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SWAN HOUSING ASSOCIATION LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BILLERICAY
Postcode
CM12 9XY
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Basildon
Electoral Ward
Billericay East
Westminster Constituency
Basildon and Billericay

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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