Notice Information
Notice Title
Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
Notice Description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/25114b6e-61ef-4dd0-a4ec-9cfaf370fb48
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £140,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £140,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Jun 20261 weeks ago
- Submission Deadline
- 14 May 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Jun 20261 weeks ago
- Contract Period
- 17 Jun 2026 - 30 Jun 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF NEWHAM
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E16 2QU
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- Not specified
-
- Local Authority
- Newham
- Electoral Ward
- Royal Albert
- Westminster Constituency
- West Ham and Beckton
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/25114b6e-61ef-4dd0-a4ec-9cfaf370fb48
19th June 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7-2026-06-19T11:40:51+01:00",
"date": "2026-06-19T11:40:51+01:00",
"ocid": "ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "21872",
"title": "Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations",
"description": "The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "E16 2QU"
}
]
}
],
"value": {
"amount": 140000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2026-05-14T12:00:00+01:00"
},
"contractPeriod": {
"startDate": "2026-06-18T00:00:00+01:00",
"endDate": "2027-06-30T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-LAE-NWM",
"name": "LONDON BOROUGH OF NEWHAM",
"identifier": {
"legalName": "LONDON BOROUGH OF NEWHAM",
"scheme": "GB-LAE",
"id": "NWM"
},
"address": {
"streetAddress": "Newham Dockside, Building 1000",
"locality": "LONDON",
"postalCode": "E162QU",
"countryName": "England"
},
"contactPoint": {
"email": "procurement.support@newham.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-05076948",
"name": "Telsolutions Ltd",
"identifier": {
"legalName": "Telsolutions Ltd",
"scheme": "GB-COH",
"id": "05076948"
},
"address": {
"streetAddress": "Suite 501 The Nexus Building, Broadway, Letchworth Garden City, Herts, England, SG6 3TA"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-LAE-NWM",
"name": "LONDON BOROUGH OF NEWHAM"
},
"awards": [
{
"id": "ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7-1",
"status": "active",
"date": "2026-06-16T00:00:00+01:00",
"datePublished": "2026-06-19T11:40:51+01:00",
"value": {
"amount": 140000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-05076948",
"name": "Telsolutions Ltd"
}
],
"contractPeriod": {
"startDate": "2026-06-18T00:00:00+01:00",
"endDate": "2027-06-30T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/25114b6e-61ef-4dd0-a4ec-9cfaf370fb48",
"datePublished": "2026-06-19T11:40:51+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}