Award

C-MeX and D-MeX Shadow Year Research for Price Review 2019

WATER SERVICES REGULATION AUTHORITY

This public procurement record has 1 release in its history.

Award

15 Jan 2020 at 14:43

Award Notice
Summary of the contracting process

The procurement process titled "C-MeX and D-MeX Shadow Year Research for Price Review 2019" is being conducted by the Water Services Regulation Authority, a regulatory body located in Birmingham, England. This project falls under the market research services industry category and is currently at the award stage. The contract period is set from 30 April 2019 to 30 April 2020, with the tender period concluding on 29 March 2019. The contract is valued at £359,945 and was awarded to BMG Research Ltd.

This tender presents significant opportunities for businesses specialising in market research and consultancy services, particularly those with small and medium enterprise (SME) status. Companies able to conduct surveys, aggregate data, and engage effectively with regulatory stakeholders will be well-suited to participate. The project aims to incentivise better service within the water sector, and thus businesses focused on customer engagement and service improvement can greatly benefit from this contract.

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Notice Information

Notice Title

C-MeX and D-MeX Shadow Year Research for Price Review 2019

Notice Description

The scope of the project includes the Supplier doing the following: * Conducting of the surveys for C-MeX and D-MeX mechanisms for the shadow year between 1 May 2019 and 31 March 2020. The contract is until 30 April 2020 (to enable the Supplier to finalise its assessment and deal with queries) with the potential to complete a further year of research, should the Customer deem this is required. * Engaging with Ofwat and stakeholders via the Working Groups and sub-groups as and when necessary. This may include running workshops; engaging with Ofwat and stakeholders via the Working Groups and sub-groups as and when necessary; * assessing the outcomes of the surveys and compiling of the C-MeX and D-MeX scores; * familiarising themselves with the areas of work referenced in this document including keeping up to date with policy developments in these areas, which may include liaising with relevant stakeholders or running workshops; and engaging with Ofwat and stakeholders via the Working Groups and sub-groups as and when necessary; * providing feedback to Ofwat on the shadow year process and outcomes, and, if necessary, recommendation for C-MeX and D-MeX methodology based on findings. The final incentives will be run by Ofwat. All decisions on the final design of C-MeX and D-MeX will remain for Ofwat. * In conjunction with stakeholders and Ofwat, developing the final guidance that companies will need to follow when C-MeX and D-MeX become operational. Suppliers are to provide costings for the sample sizes set out in the sections below for each incentive, as well as alternative sample sizes, based one of the following services: * Completion of surveys for C-MeX only; * Completion of surveys for D-MeX only; and * Completion of surveys for both C-MeX and D-MeX C-MeX and D-MeX are primarily mechanisms to incentivise better service. They are not designed to be diagnostic tools or replacements for companies to engage with their customers. Nonetheless we expect that the process will provide companies with insight on, and the opportunity to make, service improvements. We made a decision to run the shadow year from 1 May 2019 to 31 March 2020, making the duration of the shadow year 11 months only. Although the shadow year is 11 months in length, we would like the Supplier to assume that the scope of the work is the same as if the shadow year was 12 months in duration. We leave it to the Supplier to adjust the scope of work across the 11 months of the shadow year. Additional information: For further information, please contact: procurement@ofwat.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04268b0c-bb98-48cb-967f-202189a9cc65
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28479228-0f49-446e-9c42-978f838bf605
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£359,945 £100K-£500K
Lots Value
Not specified
Awards Value
£359,945 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20206 years ago
Submission Deadline
29 Mar 2019Expired
Future Notice Date
Not specified
Award Date
28 Apr 20196 years ago
Contract Period
29 Apr 2019 - 30 Apr 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WATER SERVICES REGULATION AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England), TLI London
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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