Award

D&T10854 Support Renewals

EXECUTIVE AGENCY OF DHSC

This public procurement record has 2 releases in its history.

Award

09 Sep 2025 at 09:02

Award

30 Oct 2023 at 09:39

Summary of the contracting process

The procurement process titled "D&T10854 Support Renewals" was initiated by the Executive agency of DHSC. This process falls under the Information Technology services category and involves providing support renewals across regions including the British Oversea Territories, Channel Islands, Europe, Isle of Man, the Rest of the World, and the United Kingdom with a postal code focus of sw1p 3hx. It was conducted through a selective procurement method, specifically a call-off from a framework agreement. The contract commenced on 1st April 2023, and is anticipated to end on 31st March 2026, with a tender completion status as of 31st March 2023. The contract was awarded to Insight Direct on 26th June 2023, with the contract valued at £40,192.88.

This award presents a significant opportunity for businesses within the IT services sector, particularly those that have the capacity to deliver extensive support services across diverse locations. While the suitability criteria indicate that it was not specifically aimed at SMEs or VCSEs, large enterprises with established operations in IT services stand to benefit from such contracts given the nature of the procurement and the regions involved. Engaging in framework agreements such as this could offer businesses the potential to showcase their capabilities to prominent government bodies like the Executive agency of DHSC, ultimately leading to growth through government contracting.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

D&T10854 Support Renewals

Notice Description

D&T10854 Support Renewals

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04ad6f5d-07fb-4e57-8fe4-74f69b6f319f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e7bed026-80bb-4a3b-9a95-fb70d539c672
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£116,949 £100K-£500K
Lots Value
Not specified
Awards Value
£40,192 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20256 months ago
Submission Deadline
31 Mar 2023Expired
Future Notice Date
Not specified
Award Date
25 Jun 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EXECUTIVE AGENCY OF DHSC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 5EA
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-04ad6f5d-07fb-4e57-8fe4-74f69b6f319f-2025-09-09T10:02:28+01:00",
    "date": "2025-09-09T10:02:28+01:00",
    "ocid": "ocds-b5fd17-04ad6f5d-07fb-4e57-8fe4-74f69b6f319f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-1973900D0O000000rwimUAA",
        "title": "D&T10854 Support Renewals",
        "description": "D&T10854 Support Renewals",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "sw1p 3hx"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "sw1p 3hx"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 116949.13,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-03-31T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-04-01T00:00:00+01:00",
            "endDate": "2026-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "minValue": {
            "amount": 40192.88,
            "currency": "GBP"
        }
    },
    "parties": [
        {
            "id": "GB-CFS-262879",
            "name": "Executive agency of DHSC",
            "identifier": {
                "legalName": "Executive agency of DHSC"
            },
            "address": {
                "streetAddress": "10 South Colonnade",
                "locality": "London",
                "postalCode": "E14 5EA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Procurement Operations",
                "email": "enquiries@ukhsa.gov.uk",
                "telephone": "+44 2076548000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-152963",
            "name": "Insight Direct",
            "identifier": {
                "legalName": "Insight Direct"
            },
            "address": {
                "streetAddress": "Technology Building, Insight Campus, Terry Street, Sheffield S9 2BU"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-262879",
        "name": "Executive agency of DHSC"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-04ad6f5d-07fb-4e57-8fe4-74f69b6f319f-1",
            "status": "active",
            "date": "2023-06-26T00:00:00+01:00",
            "datePublished": "2023-10-30T09:39:52Z",
            "value": {
                "amount": 40192.88,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-152963",
                    "name": "Insight Direct"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-04-01T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/dbf36a89-d247-4346-b386-15e2bf87b202",
                    "datePublished": "2023-10-30T09:39:52Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "15602 - Order Form - The UK Health Security Agency - Cantel Computer Services Ltd - DT10854 Support Renewals - Customer FINAL v2 - Insight signed_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1fa81801-635d-449b-abd3-0981684596ec",
                    "format": "application/pdf"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-04ad6f5d-07fb-4e57-8fe4-74f69b6f319f-2",
            "status": "active",
            "date": "2023-06-26T00:00:00+01:00",
            "datePublished": "2025-09-09T10:02:28+01:00",
            "value": {
                "amount": 40192.88,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-152963",
                    "name": "Insight Direct"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-04-01T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "3",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e7bed026-80bb-4a3b-9a95-fb70d539c672",
                    "datePublished": "2025-09-09T10:02:28+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "4",
                    "description": "15602 - Order Form - The UK Health Security Agency - Cantel Computer Services Ltd - DT10854 Support Renewals - Customer FINAL v2 - Insight signed_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/f31ce07c-a393-4e29-9fbe-de2816d04c5b",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}